Diane Nguyen: Business Operations Specialist in Anaheim, CA

• Deliver a capital lease project which was approved for $4.5 million in funding • Operate Oracle Essbase and Reporting & Analysis Framework on Smartview to generate alternate hierarchies for ad-hoc analysis • Access student data through CampusVue for information regarding pass rates, past due students, and to identify discrepancies between Tuition Options and student ledger cards • Reconcile monthly payroll registers and overtime reports for six campus locations, while handling employee confidential information such as hourly wages, salary rates, and overtime pay • Consolidate the daily conference revenue of Contemporary Forums, a continuing education organization, using daily credit card transactions to record cash receipts and check deposits • Process and audit a high volume of accounts payable invoices and payments utilizing Great Plains

• Provided free basic income tax return preparation averaging five individuals per day of households earning $50,000 or less • Utilized TaxWise software to complete client income tax forms: 1040 and 1040-EZ • Managed clients’ personal financial information such as W-2, 1099-R, and social security numbers • Completed VITA tax preparation training courses required by the Internal Revenue Services and Franchise Tax Board regarding Federal and State income tax policies and procedures

• Monitored systems to safeguard and coordinate Tribune Company’s financial performance to ensure timely and consistent financial reporting • Assisted with credit and collections, billing and financial analysis activities • Maintained accurately recorded TV spots and revenue billings with FCC reconciliations • Researched outstanding discrepancies by contacting third party collectors and agencies

• Created journal entries using Winshuttle and SAP software systems to post expense transactions • Completed monthly account reconciliation for NonStop Music and Warner Chappell Music • Ran depreciation and amortization utilizing Pivot tables, Vlookup, and Inception-to-Date data • Produced a 16+ page depreciation guidebook for the Director of Accounting of Shared Services