Elora Arding: Showroom Office Manager in Vista, CA
Elora Arding
Showroom Office Manager
Vista | United States
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Work experience
Innovative Commercial Environments, LLC
Showroom Office Manager | 04/2019 - Current
o Create job descriptions and assist in recruitment for open positions
o Manage AP transactions by entering all bills and credit memos received from Vendors into Quickbooks and Team Design
o Benefits maintenance for insurance open enrollment (CalChoice, Principal, Gallagher, COBRA)
o Responsible for employee onboarding and termination procedures
o Manage employee requests and calendars for vacation and sick PTO time off
o Process bi-weekly payroll via online portal (Coastal Payroll)
o Assist and execute the creation of updated HR policies as needed
o Manage social media platforms: Facebook, Instagram, LinkedIn
o Maintain cleanliness, appearance and inventory of the showroom
o Arrange travel accommodations for employees attending various training programs and tradeshows
o Manage reports for booked sales in our project management log and sales calculator spreadsheets
o Generate monthly performance (PDP) reports for each department to determine trends within our team and industry
o Schedule professional photography sessions for completed project installations
o Create SIF codes for product BOM uploads into TeamDesign
o Communicate with various vendors to schedule product training sessions for our team
o Host company events that take place in the showroom
o Create PowerPoint presentations for team meetings and client proposals
Cal-Mil Plastics, Inc
Brand Marketing Specialist | 04/2017 - 03/2019
Plan and strategize marketing designs and activities with team to establish brand presence on the market
o Research where products need modification due to weakness
o Manage social media platforms
o Responsible for presenting weekly training sessions to customer service team on products
o Enter and manage data into the ERP system
o Responsible for all website inquiries and passing off leads to appropriate reps and distributors
o Catalog photo shoot design and production
o Plan and develop monthly newsletters and YouTube videos
o Responsible for trade show booth layout and design
o Manages marketing department calendar of activities and meetings
Cal-Mil Plastics, Inc
Customer Service Team Lead and Sales Support | 04/2013 - 04/2017
o Answer incoming phone calls and transfer to departments accordingly
o Responsible for addressing inquiries and resolving any issues with customers
o Provide distributors with product price quotes and delivery dates
o Request and maintain freight quotes for all company shipments
o Enter and manage data into the ERP system
o Update departments weekly on productions status and estimated delivery
o Enter, print and sort orders to pass off to each department
o Stand in manager for customer service department if manager is absent
o Responsible for expediting all applicable orders
o Process all customer returns and hand off to accounting department
Godiva Chocolatier
Key Holder Supervisor | 04/2009 - 07/2012
Assisted with writing employee work schedules
o Designated key holder with responsibility to open and close store
o Handled cash transactions with customers
o Maintained in-store and back stock inventory levels on a daily basis
o Walked store floor to attend to all customers questions and needs
o Merchandised all in-store product according to company policy
o Maintained store appearance by cleaning and making sure point of purchase displays were adequately stocked
o Set up monthly meeting to review sales targets, goals and overall transactions
Vans
Sales Associate | 07/2006 - 09/2009
Answered customer questions regarding all product (apparel, footwear and accessories)
o Organized and maintained stockroom and sales floor
o Operated cash register during customer check out
o Assisted in setting up employee and customer relations events
o Responsible for maintaining employees daily and monthly sales
o Assisted with in-store point of purchase placement to improve sell through
o Coordinated monthly product meeting to educate staff on new merchandise
Education history
California State University of San Marcos
Bachelor of Arts | 2006 - 2012
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