Eunice Kim: E-Commerce Manager

*In addition to description of previous position* • Daily meetings with the CEO discussing all measurements (KPIs, Google Analytics) and future plans (upcoming trends) to bring new ideas in an effort to increase profits and gain new returning customers. • Build and maintain guest facing platforms to drive engagement by anticipating and meeting guest service needs. • Plan and deliver CRM strategies and manage CRM database to ensure effective segmentation for targeted marketing activities. • Handle all social media and e-commerce accounts: Facebook, Instagram, Twitter, Wheretogetit, Shopify, Mailchimp etc.

• Manage all aspects and activities in the E-commerce department i.e: Social Media, Product Coordination, Web store, Shipping Services, Advertisements, etc. • Purchase a large variety of products for the company and attempt to obtain the highest quality goods for the lowest price. • Study sales records and inventory levels of current stock to evaluate what product is needed. • Keep aware of the company's foreign and domestic suppliers, and stay up to date on changes affecting supply and demand in the clothing retail industry • Attend one of the largest fashion trade events called Magic|Project twice a year to grasp the concepts of upcoming trends in fashion to maximize sales in stores with items popular amongst customers

• Created sales sheets, updated inventory using Able Commerce and EPiServer while inputting requisitions orders and uploading new merchandise online for customer purchases. • Configured a new project targeting 20-30 high end brands to minimize company's returns by analyzing historical data, resizing products by brand, and drafting a final proposal for the altered sizing patterns. • Launched a partnership with 'WhatsMySize'; contributed and managed two social media accounts (Twitter and WordPress).

Santa Monica, California & Boston, Massachusetts May 2011- May 2012 Women's Sales Associate/Registers- Cash Lead/Assistant Manager • Supervised cash flow through the mobile POS along with the registers while providing amiable and efficient service. • Directed customers to clothing/ accessories they were searching for and recommended other products to increase sales.