Florencio de la Vega: Print Shop Representative in Yuma, AZ

Handles and prints complete college print requests. Emphasis on correct color on digital color copier and wide format devices.

Performed audits of customer accounts and medical records to verify that medical and account statements were represent equally and correctly.

Developed and designed print and digital projects for all SACASA properties such as print ads, posters, flyers, promotional items, graphic ads, and more.

Performed audits of customer accounts and financial records to verify that financial and account statements fairly represent the financial position as of a predetermined date. Examines and tests records and controls to determine the degree of efficiency within the company.

Developed and designed print and digital projects such as print ads, posters, flyers, and graphic ads. As well as assisting the owner with marketing and business development needs.

Responsible for checking and updating client websites, designing new layouts cleaning up unused files, assisting with implementing a newsletter program and the ecommerce program

Prepared and serviced vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Service agents also performed all responsibilities with a focus on the needs of our clients and their customers.

Processed paying and receiving transactions, cross sold bank products, vault and store inventory, maintained over 95% of teller balancing average, and achieved outstanding customer service award

Handled inbound and outbound calls in regards to the collection of delinquent accounts through negotiation, processed transactions over the phone, and received top male performer for the project in months of Aug. 2011 – Nov. 2011

Handled inventory, trained new and existing employees, opened and closed store, handled deposits with total sales, built satisfied customer rapport