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Gabriela Lopez Gomez: ACCOUNT MANAGER in Riverside, CA

Gabriela Lopez Gomez

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ACCOUNT MANAGER
Riverside | United States
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Fashion
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Work experience
Image TREVCO

TREVCO

ACCOUNT MANAGER | 08/2021 - Current

Trevco acquired Suburban Riot in Aug. 2021 Most of my tasks still remain the same as below as we haven't fully transitioned into one system. * Worked with existing accounts and identified new opportunities with new officially licensed product launches * Provided key reporting to accounting and sourcing during on-going integration efforts Assist by providing booking reports and shipped reports to upper management * Provide accounting department finalized commission and royalty reports in a timely manner * Lead customer retention and expansion efforts during acquisition
Image POLYGON SOLUTIONS

POLYGON SOLUTIONS

DATA ENTRY/CUSTOMER SERVICE | 04/2014 - 05/2017

STARTED POSITION AS DATA ENTRY AND BELOW WERE MY TASKS AND RESPONSIBILITIES * Received orders for multiple brands via e-mails, calls and fax * Enter/audit orders into our ERP system (Full Circle) * Manage multiple emails; order submissions and return requests * Manage office duties, mail out invoices, keep track of postages used by account/brand, file any paper work in alphabetical order by brand. * Answer phones and directed to appropriate account rep. * Provided account manager/customer service rep assistance whenever necessary I WAS THEN PROMOTED TO CUSTOMER SERVICE REP/ACCOUNT MANAGER, TASKS AND RESPONSIBILITIES ARE AS FOLLOWS * Assisted data entry with entering orders for the brands I managed * Process orders within customer's ship window * Managed up to 5 different brands * Send shipping reports on a weekly and monthly basis to each brand * Manage returns and create credit memos * Liaison between 3rd party warehouse and brand. Having constant communication that orders were shipping in a timely manner. Multiple warehouses depending on the brand * Received inventory/product and managed inventory within our system * Provide reports to warehouse as well as brand of inventory as needed or when big discrepancies happened * Worked with the brands to upload new product into our system * Generate upcs and upload them to GXS catalogue for major retail customers such as Nordstrom, Bloomingdales * Import orders from various sources or order submission, EDI, shopify, nuorder, joor * Send reports to brand on a weekly, monthly basis on inventory or orders to be placed for production * Keep a "bible" by brand based on point of contacts, processes * Kept a weekly report on my desk of orders working on releasing
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Image EL CAMINO COMMUNITY COLLEGE

EL CAMINO COMMUNITY COLLEGE

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1501 Lincoln Blvd.#1014 Venice, CA. 90291