Hannah Chae: Corporate Buyer
Hannah Chae
Corporate Buyer
United States
Skills
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Interests
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Industries
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Summary
Activity
Projects
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Work experience
Keller Supply Company
Corporate Buyer | 01/2021 - Current
Monitored and analyzed sales records, trends or
economic conditions to create corresponding purchase
orders in wholesale supply chain environment
• Processed transferring of products between Keller's 93
branches to lower purchase order costs
• Implemented new pricing into live company-wide
computer systems
• Maintained positive relationships and communication
with internal agents and external vendors
• Communicated with suppliers to resolve invoices,
purchase orders and other discrepancies
• Extensive use of Eclipse eTerm and Microsoft Excel
American Threads
E-Commerce Manager | 12/2018 - 10/2020
• Corresponded with customers to address questions or complaints about products, policies or shipping methods
• Trained and managed tasks of new Associates
• Managed warehouse operations of online order fulfillment and returns
• Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction
• Completed up to 200 sales and shipments daily
• Managed company policies on site and across stores to make sure information aligned
Supported new product launches in copywriting,
uploading images, and implementing correct data
Proposed and implemented new online return process,
Returnly, to completion to enhance customer experience
• Worked cross-functionally with Marketing to plan digital content using knowledge of current trends and competitors to boost website traffic and sales
• Supported Buying with sales reports and demands to determine buying process
• Extensive use of Shopify, Asana, Returnly, Slack
Paradise Bowls
Shift Lead/Admin Assistant | 08/2016 - 12/2018
• Managed tasks of 3-4 workers each shift
• Daily customer interaction and managed any escalations in face-to-face customer service
• Created bi-weekly schedule of each employee's shifts
• Restocked supplies and placed purchase orders to maintain adequate stock levels
• Developed and updated spreadsheets and databases to track, analyze and report on sales
• Coached new employees on job-specific tasks, company policies and performance standards
Education history
Saddleback College
Associates Degree
Connections
Companies (0)
No information