Himanshu Agarwal: Product Manager in San Francisco, CA

Lead end-to-end development, release and post-release of analytics products focused on optimizing merchandise planning within the Retail industry. • Drove Product Discovery by understanding pain points of planners through user interviews, user journey walkthroughs and identified improvement opportunities leading to implementation of a large-scale organization wide product initiative. • Collaborated cross-functionally with Business, Operations, Data Science, Engineering, and other internal partners to develop roadmaps aligning with company-level business priorities delivering a suite of analytics data products decreasing cost by 5%. • Conducted quantitative and qualitative analysis, and identified user pain points to build MVP and tested through prototyping and user trials, to launch a digital process automation tool which led to increase in efficiency by 75% • Managed product backlog by evaluating and prioritizing enhancements using associated OKRs and iterative post-launch feedbacks, to craft Product's vision and Roadmap. • Monitored product success metrics using surveys, interviews to gauge user satisfaction, and iterated to improve features by collaborating with team leading to improving Customer satisfaction by 30%.

Lead end-to-end development, release and post-release of products focused on improving customer experience and solving client problems within the Electric Scooter and Video Streaming industry. • Worked with engineering, design, operations, data science, business to collect requirements and develop a roadmap for building a visualization tool which optimized scooter placement and improved scooter usage by 15%. • Drove iterational improvements using Agile principles by leading brainstorming, writing product specs and user stories, designing experiments increasing adoption by 20%. • Performed data analysis of users, movies, interaction related data and uncovered pain points for low click through rate which improved user engagement by 15% • Dove into user research by collaborating with researchers and analysts to run UXR, usability studies and data-driven experiments which formed and prioritized product roadmaps. • Communicated plans, insights, data and results to a spectrum of audiences including executives, legal, policy and other product teams.

Established Product Culture and led the full-stack Product workflow from ideation, development, launch to post-launch of internal enterprise products focused on operational optimizations and driving business growth within the Distributions & Logistics industry. • Conducted problem discovery through exploratory analysis, user interviews, product flow walkthroughs to understand business and user pain points which led to increase of overall revenue by 10% year-over-year. • Worked closely with Business, Operations, Engineering, Analytics and Data Science and managed product roadmap by defining use cases, building customer journey maps which led to increment of overall operation efficiency by 15% year-over-year. • Performed data querying and analysis, to prioritize roadmap and created dashboards, reports and analyses, to decipher insights on inventory which reduced inventory loss by 15%. • Implemented and analyzed A/B or Multivariate Tests to validate and test hypotheses, monitor impact of product decisions and changes, by collaborating with Research & Design which increased Net Promoter score (NPS) by 15%.