Holli Kraushaar: Spa/retail/recreation/fitness in Laguna Niguel, CA
Holli Kraushaar
Spa/retail/recreation/fitness
Laguna Niguel | United States
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The Ritz-Carlton, Laguna Niguel, CA
Spa/retail/recreation/fitness | 04/2017 - Current
Calling guest a head of time. Confirming appointments, creating a new menu for the spa and working with ESPA company out of United Kingdom. Launching ESPA, products, training and creating policies and procedures for all the massage, facial, dry treatments.
Assist with group events from 2-250 people a day. Such as volleyball, bike tours, surf lessons, whale watching, fishing charters to a round of gold.
Meeting and greeting all ladies and gentlemen that arrive and assisting with tours of the facilities. Such as the fitness center that is 2200 square feet. Scheduling yoga and other fitness instructors on a weekly basis. Making sure that all of the equipment is in working order on a daily basis.
Conducting line up and make sure that the ladies and gentlemen working know what is taking place with VIP's , tours, groups and group business around the property.
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