Ian Armstrong: Director of Program Management and End User in Park City, UT

Experience ? Define product strategy and program management for 40+ engineers across 5 countries ? Collaborated with engineering management to implement Agile development using Scrum for hardware, software, and firmware projects ? Led process improvement for product ideation to release ? Created data pool for developing accurate Fiscal Year budgeting plans and reduced time to market by 30% ? 2018 - 2021 Revenue Growth: 50%, EBITDA Growth: 92%

of Sales and Consumer Experience ? Managed 3rd party implementations of NetSuite and Salesforce.com ? Implementation and enforcement of industry-leading MAP program ? Built stronger relationships with existing accounts via Facebook groups, on-site visits, and event collaboration ? New business development via on-site visits, cold calling, and industry networks ? Developed influencer marketing relationships, examples: Bucky Lasek, The Smoking Tire / Matt Farah ? 2014 - 2017 Revenue Growth: 47%, +12% channel shift to DTC sales

2 ? Implemented Zendesk to track and report customer issues for website and product improvement ? Measured and set KPIs for customer satisfaction, first reply time and average reply time ? Built internal and external knowledge bases to "never ask the same question twice" ? Developed and taught company-wide Customer Service Training.