Jake Griffith: Give customer service in Huntington Beach, CA
Jake Griffith
Give customer service
Huntington Beach | United States
Skills
No information
Interests
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Industries
Outdoor
Skate
Snow
Streetwear
Surf
Tech
Summary
No information
Activity
Projects
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Work experience
Pacific Maritime Association
Give customer service | 07/2020 - Current
July 2020-Current
• Provide ease of access and navigation for important data by compiling, organizing, and upload organizational documents to database.
• Give customer service for trucking companies coming into the ports.
• Sort cargo before loading and unloading
• Operate heavy equipment including semi tractors for loading and offloading containers ships.
Pacific Maritime Association
Customer Service Representative | 10/2020 - 01/2022
and troubleshot customer's needs and concerns and resolved customer issues with expediency.
• Used Sales Force to assist clients with account queries, billing issues, and finding
lost or misplaced packages.
• Efficiently communicated and solved conflicts completely over the phone.
• Commended for initiative, persuasiveness, intense customer focus, and dependability in performance evaluations.
Special Parking Services
Lead Valet Parking Attendant | 09/2015 - 03/2020
• Led front-line staff in premier customer service delivery according to company standards.
• Provided worker's schedules and performed bookkeeping duties by processing payments, tips, and managed daily revenue.
• Supervised valet services team to include efficient staffing, employee development and training, performance management, and policy enforcement.
Education history
California State University
B.A.
Connections
Companies (0)
No information