Jason Maurer: Key Account Channel Specialist

Responsibilities below include multiple outdoor brands (Lafuma, Millet and Eider) and annual sales of approximately 2 million dollars. • Manage all aspects of key accounts order processing via EDI/Webforms including REI, Backcountry.com and Amazon. Work with sales reps and buyers to resolve any transmission errors or product availability issues and adjust orders for any revisions received. Ensure 100% accuracy to maximize sales and minimize chargebacks. • Ensure all orders are shipped and invoiced appropriately. Work with warehouse in sending pick tickets, resolving any inventory issues and making sure orders are shipped according to timeline. Work with dealers and logistics to ensure backorders are approved and sent ASAP. Process all territory invoices and make sure that everything is shipped/invoiced/archived for end of month numbers. • Provide customer service (includes order entry, return authorizations, backorder management and customer follow up) for Midwest, Rockies and West Coast dealers. • Manage pre-season orders for assigned territory, making sure all orders are received, entered and confirmed with sales reps, brand manager and dealers. • Oversee setup and sales of product on Promotive.com including inventory management, item copy, gencodes, pricing, images and templates. Regularly audit site for accuracy. • Manage samples process and coordinate showroom inventory with logistics, brand managers, reps and marketing departments. Check for code changes or PO shortages, ensure prompt delivery to reps and run ship reports for Brand Manager. Ensure key samples are available for marketing. • Work with the warehouse to ensure domestic routing guides are clear and up to date. • Coordinate aspects of trade show process including samples, workbooks and booth set up and removal. • Work with Marketing Manager to enter orders and manage returns for product being sent out for PR and promotions. Manage marketing orders for athletes and brand ambassadors.

• Provided excellent customer service while directing staff to complete daily tasks. • Served as contact for Hardgoods Buyer to provide feedback, complete directives and oversee merchandising. • Rotated duties with fellow Assistant Manager to complete schedules on a bi-monthly basis while working with the General Manager to meet payroll and hire/train seasonal holiday staff.

• Involved in all aspects of daily operations. • Focused on customer service, store merchandising, training and supervising staff. • Completed weekly work schedules while maintaining an acceptable payroll percentage to sales. • Monitored and finalized all facets of store merchandising.