Jennifer Catano Ward:

• Invoice preparation • Accounts payable/receivables • Employee Benefits • General Ledger support • Reconciliation of bank accounts/credit cards

• Responsible for all hospitality including meeting set up and break down. • Distribution of packages faxes and mail. • Process packages (e.g. FedEx, messenger etc.) and stamping all outgoing mail. • Daily reception coverage in the morning, during lunchtime and as needed full-day coverage. • Run errands as needed and appropriate. • Maintain and stock kitchens • Assist with the administration of the office space and facilities, helping to assure adequate supplies, seating relocations, new hire desk set-up, etc. • Light administrative support to Executive Assistants, Administrative Assistant and Project Coordinators. • Other duties as assigned.

• Responsible for all hospitality including meeting set up and break down. • Distribution of packages, faxes and mail. • Process packages (e.g. FedEx, messenger etc.) and stamping all outgoing mail. • Daily reception coverage in the morning, during lunchtime and as needed full-day coverage. • Run errands as needed and appropriate. • Maintain and stock kitchens • Assist with the administration of the office space and facilities, helping to assure adequate supplies, seating relocations, new hire desk set-up, etc. • Light administrative support to Executive Assistants, Administrative Assistant and Project Coordinators. • Other duties as assigned.

• Pre-employment processes and deployment of online HR system to on boarding individuals • Orientation and training programs for new and returning employees • Internal corporate and employee communication • International staff service, coordination and employee housing oversight • Workers compensation administration and risk management • DOT driver testing program coordination and maintenance • Risk Management administration and case follow up • Support recruiting using applicant tracking software system in collaboration with HR/Admin team • Lead Employee relations, incentives and rewards programs, collaboration with HR/Admin team • Lead and schedule part time main office staff member, train and familiarize with areas of responsibility • Lead updating and coordinate production/printing for all HR materials (ie, manuals, forms, etc) • Lead company uniform inventory and distribution for seasonal staff • Provide support to company events and meetings (set up, materials, f&b, etc) • Participate in company leadership development programs as necessary. • Promote and participate in interdepartmental cross training and functions as necessary. • Answer telephone calls, record messages, sort and distribute mail, faxes and email • Greet visitors to HR/Main office and provide information, service and assistance as needed • Support main office RTP processing (lockers, tickets, passes, employee housing products, gift cards and teams as necessary) • Responsible for appearance and cleanliness and functionality of the main office common areas (conference room, paper recycling, counters, postal meter, etc) • Collaborate / Coordinate / facilitate Orientations (logistics, communication, materials, execution and post event follow up) • Support / facilitate All-Hands Meetings (logistics, communication, materials, execution and post event follow up)

• Responsible for all hospitality including meeting set up and break down. • Distribution of packages, faxes and mail. • Processing packages (e.g. FedEx, messenger etc.) and stamping all outgoing mail. • Running errands as needed and appropriate. • Maintaining the office van. • Assisting with and performing in-house furniture installations and moves (including drafting equipment). • Assisting with the administration of the office space and facilities, helping to assure adequate supplies, seating relocations, new hire desk set-up, etc. • Light administrative support to Executive Assistants, Administrative Assistant and Project Coordinators. • Daily reception coverage in the morning, during lunchtime and as needed full-day coverage. • Maintaining and stocking kitchens

• Provide out-of-this-world service to customers in-person, on the phone, and via email. • Perform cashier duties, process custom orders, and oversee shipping and receiving of all stock and custom orders. • Assist customers in styling and designing custom Timbuk2 products. • Assist Retail Store Manager in merchandising displays throughout the store. • Assist in the organization of events and parties including staffing of events and support of store social media. • Drive toward retail store financial goals • Maintain accurate inventory of all stock and sold merchandise. • Organize and maintain a great store atmosphere, including the behind the scenes but so very critical stockroom. • Develop a deep understanding of the Timbuk2 culture and product and share it with the customer.

• Generate retail and/or rental sales. • Established and maintained a professional standard of guest service. • Create a rewarding environment in which to work, generate a team atmosphere. • Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation. • Assist the Store Manager in communicating company values and goals to the employees. • Assist the Store Manager in monitoring and controlling a daily payroll budget. • Manage inventory control and meet or exceed inventory goals. • Remain current on new industry products and trends; demonstrate knowledge of products. • Protect company assets through loss prevention techniques. • Maintain all company paperwork according to policies and standards.

• Point person for up to 7 independent sales reps at a time. • Worked closely with the national sales manager to maintain wholesale relationships. • Managed entire wholesale sales order process from dealer application to shipping orders. • Managed shipping staff at 3PL facility. • Managed and monitored Accounts Receivable, worked closely with collections agency to ensure timely payment. • Facilitated reconciliation of all dealer accounts with Financial Manager.