Jordan Harvey: Assistant Branch Manager in Corona, CA
Jordan Harvey
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Assistant Branch Manager
Corona | United States
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Summary
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Work experience
Enterprise Rent A Truck
Assistant Branch Manager | 06/2016 - Current
• Train and motivate a sales team promoting and exceeding monthly goals.
• Organize and operate the largest truck rental fleet in the country and market weekly for continued growth.
• Manage and build tight partnerships in a business to business stature with long-term and short-term corporate accounts to ensure retention and return customers.
• Establish great communication with accounts to fulfill customer needs and deadlines.
• Acknowledge my employees as team members to maintain high retention and positive relationships between everyone.
• Provide exceptional customer service and won ESQI award for 100% completely satisfied customers month to month and receiving Branch Excellence Award.
• Committed and active member of ERAC Diversity Leadership Team.
Lucille's Barbeque
Hostess, Coordinator, Server | 06/2008 - 01/2016
Trainer, and Bartender
• Proven ability to maintain professionalism and poised demeanor in a fast-paced, high pressure work environment. Promoted seven times in seven years.
• Was recognized for my strong ability to multi-task, pay close attention to detail, good prioritization skills, and commitment to team and company.
Lucille's Barbeque
Customer Service Representative | 03/2010 - 09/2012
• Managed customer calls and assisted with the day- to-day agency operation.
• Adhered to strict deadlines and worked efficiently with the agency staff.
• Established great relationships with clients by outstanding follow-up and follow through.
Education history
California State University Fullerton
Bachelor of Arts
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