Joshua Chavarria: Expert in Tacoma

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals. Implemented policies and standard operating procedures and managed quality, customer service and logistics. Oversaw financial management including pricing, budget management, accounting and payroll activities. Anticipated and tracked operational and tactical risks to provide strategic solutions.

Part time sales associate in a high paced team environment. I go above my work duties to provide the ultimate and best guest experience by providing informed friendly sale transactions for day tickets as well as educating guests with other Crystal Mountain passes and services.

Assisted integration of internal and external data tools and products, maintaining stability and performance across systems. Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources. Responded to information requests from superiors, providing specific documentation. Conducted employee observations and documented findings.

Lead team sales and revenue. Assisted upper management with daily operations to meet standards of service and quality. Resolved customer complaints and reported issues to senior management. Planned and managed resources to consistently meet production, quality and cost goals. Coached team members to increase productivity and reduce workplace accidents.