Kent Leng: Assistant Store Manager in Chicago, IL
Kent Leng
Assistant Store Manager
Chicago | United States
Skills
No information
Industries
Fashion
Lifestyle
Music
Skate
Snow
Streetwear
Summary
Activity
Projects
No information
Work experience
Burton Snowboards
Assistant Store Manager | 06/2017 - Current
Assistant Store Manger at the Burton Partner Store in the Wicker Park neighborhood of Chicago. Responsible for the productivity and tasks of sales associates. Maintain the general functionality and appearance of the sale floor, and stockroom. Utilizes social media to boost sales, and exposure. Plan and produce events that drive awareness of our store in Chicago. Promote healthy, productive, and enjoyable work environment for co-workers.
Burton Snowboards
Sales Associate | 09/2016 - Current
Responsible for maintaining customer service standards, complying with all Burton procedures in meeting sales goals, and protecting company assets. Responsible for supporting management and staff in the implementation of promotions, visuals, store maintenance and all other sales Functions. Responsible for keeping a light hearted, and up-tempo mood while performing all responsibilities.
Burton Snowboards
Customer Service Representative | 09/2020 - Current
At customer service we respond to requests from customers via phones, emails, social media, and online chat. We guide and educate customers about Burton, Analog and Anon product lines. We own customer issues, from start to finish - provide excellent customer service while answering inquiries about product, online orders, warranty, and provide technical support to Burton consumers. We maintain and create professional one on one relationships with customers and fellow outdoor enthusiasts. Work alongside Burton's internal departments to ensure our riders are receiving the best and most accurate information. I have served over 2,546 requests over a span of 5 months with impeccable accuracy.
Vans
Student Marketing Manager at Columbia College Chicago | 09/2014 - 05/2015
Built the Vans brand on and around Columbia College Chicago campus. Oversaw the execution of relevant marketing activations that strengthened the connections between Vans and students.
Shred Shop
Sales Associate / Social Media Cordinator | 10/2011 - 05/2013
Shred Shop is a full service snowboard, skateboard, stand up paddle board (sups), and long boarding shop serving Chicago land since 1988. During my time a Shred Shop I formed the social media platforms, pioneered the social media strategy, planned events, and was an expert in snowboarding equipment and accessories.
United States of America Snowboard Association (USASA)
Coach | 10/2011 - 03/2012
Managed 20 kid’s ages 8-18 during daily training. Guided my kids through the events at the Vermont U.S. Open, U.S.A.S.A. Nationals at Copper Mountain, and spent 8 days as their coach at High Cascade Snowboard Camp.
Education history
Columbia College Chicago
Bachelors | 2011 - 2015
Connections
Companies (0)
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