Khairul Idham Ramdzan: HEAD OF RETAIL in Kulai, 01

Responsible in managing country's retail operations and driving successful retail sales strategies in 40 retail stores resulting in 19% revenue growth in January 2020 and 13% in February 2020 year-on-year. Managed 5 new retail stores opening within 4 months which contributed 11% from total year-to-date 2020, while managed to reduce 23% in CAPEX against budgeted through smart project costing planning & execution. Managed retail development planning including retail space dealing, feasibility study, presentation to the board of director, project costing, design drawing, appointing vendors, executing project, merchandise planning, logistics planning, recruiting & training of retail staff, visual merchandising and up to grand opening event. Leading a team of 5 area managers and 160 retail front liners including daily operations, labor relations, sales & marketing strategies, to name a few. Developed and guided retail strategy for Malaysia & Indonesia focusing on driving sales, managing costs and driving commercial culture. Being in a think-tank group consists of a founder, board of directors, and C-suites level

Managed 30 franchisee and 7 retail-owned boutiques including Sabah & Sarawak in daily operations, business & marketing strategies and merchandising planning Turned around non-profitable retail boutique to a double-digit operating profits percentage within 5 months Created the best way of business buy-over formula, saving the company at least RM37k per outlet Develop a customer service training module titled "Be A Rockstar", and conducted customer service trainings to business owners and retail staff Created a different positive vibe among franchisee and HQ employee through commercial value and a true passion to excel

Responsible in managing country's retail operations and driving successful retail sales strategies in 10 retail mono- stores. Managed all 10 retail stores opening within a year through a retail development planning, including retail space dealing, feasibility study, presentation to the board of director, project costing, design drawing, appointing vendors, executing project, merchandise planning, logistics planning, recruiting & training of retail staff, visual merchandising and up to grand opening event. Leading a team of 50 retail front liners including daily operations, labor relations, sales & marketing strategies, to name a few. Responsible in merchandise planning for retail and wholesale business arm, merchandise planning, including attending to pre-buy event, buying & logistics strategy and execution. One of the focal points of contact between Malaysia market and Japanese brand principal. Responsible in managing pre-buy event in Malaysia on quarterly basis Managed corporate sales strategy and operations. Among the corporate accounts are Majlis Sukan Negara & Media Prima Berhad. Created and conducted retail trainings covering customer service, product knowledge, other soft skills related to retail industry. This was a start-up company with only 6 employees who managed the business of RM80 mil revenue annually.

(A brand distributor of New Balance, Dr Martens, Onitsuka Tiger, JD Sports in Malaysia) MAY 2014 - MAY 2015 Responsible for retail project development planning & execution, with a success of 20 retail stores opening within a year, contributing 20% revenue to the group. Created a project management's best practice & SOP, with the significant improvement on project timeline & costing. Recruiting & hiring of retail front liners.

Responsible for daily retail operations of retail shops and 40 front liners in the theme park. Responsible for sales & marketing strategy, resulting of slow- moving stock liquidation worth of RM2 mil. Managed to reduce a significant stock loss through a proper inventory management & staff discipline.

Held various positions and portfolios throughout 4 years of service. Managed the opening of more than 40 retail stores within 3 years through a retail development planning, including retail space dealing, feasibility study, presentation to the board of director, project costing, design drawing, appointing vendors, executing project, merchandise planning, logistics planning, recruiting & training of retail staff, visual merchandising and up to grand opening event. Leading a team of 27 head of trading sporting brands, managing merchandise planning & buying, sales & marketing strategies, brand activation & collaboration, brand positioning including Nike, Adidas, Puma, ASICS, Reebok, Umbro, Line 7, Canterbury, to name a few, resulting in RM220 mil revenue annually, a 20% growth year-on-year. Created and conducted retail trainings covering customer service, product knowledge, other soft skills related to retail Managed a size of 120 retail stores in Malaysia in day-to-day operations, recruitment & training, sales & marketing strategy, visual merchandising, stock management.