Laura Adams: Operations Manager / Officer Manager / In-House Designer in Fallbrook, CA
Laura Adams

Operations Manager / Officer Manager / In-House Designer
Fallbrook | United States
Skills
No information
Interests
Travel
Motorcycles
Culture
Dirt bikes
Industries
Moto & Powersports
Summary
Activity
Projects
No information
Work experience
Cuba Cultural Travel
Operations Manager / Officer Manager / In-House Designer | 09/2011 - Current
• Establish relations with industry publications
• In-house technical support and office management
• Website development and management through CMS
• Social media and e-mail marketing campaign management
• Successful management of more than 1,000 travelers per season
• Monthly bank and credit card reconciliations for multiple entities
• Design marketing merchandise (e.g. business cards, luggage tags, etc.)
• Branding of new divisions to include logo, web design, and social media
• Complete required documentation for the federal government upon request
• Escort groups traveling to ensure Department of Treasury OFAC compliance
• Edit and proof materials from sponsoring institutions for dissemination to public
• Development of marketing materials tailored to the clientele of specific organizations
• Provide customer service to new and existing travelers and clients; delegate as needed
• Process registrations, travel insurance claims, invoicing and payments from travelers and institutions
D.M. Sims & Associates
Executive Administrative Assistant | 10/2005 - 03/2011
• Adhered to strict deadlines set forth by the courts
• Billing of casework and follow up of invoices for all monies owed
• Performed fast-paced report writing in Court Ordered dissolution matters
• Consulted in graphic matters for advertisement and marketing toward law firms
• Daily confidential oral and written correspondence with clients, attorneys, and paralegals
• Executed vocational research utilizing the Bureau of Labor Statistics and various web sites
• Distributed marketing materials to family law firms to expand services throughout the region
• Met with clients to gather background information; administered and scored vocational testing
• Frequent college transcript, Social Security Administration record and medical report translations
• Tracking of all billable time for individual case files along with detailed descriptions of time usage
• High-level of proficiency required in completion of all report writing, calendaring, and correspondence
OceanREEF
Marketing & Advertising Assistant | 01/2009 - 01/2010
• Represented the company to the public at industry trade shows
• Organized marketing elements for trade shows to include booth design
• Assisted in the development of product marketing strategy and advertisement
• Developed marketing materials to include: manuals, brochures, catalogs, and price lists
• Coordinated product sponsorship with production companies and professionals in the field
• Maintained various databases for training purposes, product warranties, and customer history
• Wrote and distributed press releases as well as communicated relevant information to sales team
• Redesigned and launched company website, maintained e-commerce site, launched additional site
• Designed and coordinated monthly and specialized e-mail marketing campaigns domestic and abroad
• Created content for and distributed monthly newsletter, advertisements, flyers, catalogs, and brochures
Education history
Westwood College
Bachelor of Science | 2004 - 2008
Connections
Companies (0)
No information