Lauren Miller: Director, Brand Marketing & Communications in Los Angeles, CA
Lauren Miller
Director, Brand Marketing & Communications
Los Angeles | United States
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Industries
Creative Agencies
Summary
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Activity
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Work experience
PMK•BNC
Director, Brand Marketing & Communications | 09/2014 - Current
• Manage top-tier consumer tech and lifestyle client accounts
• Drive strategy, execution & evaluation of marketing initiatives & programs across accounts, including strategic planning, long-term & short-term budgeting, large-scale & grass-roots events, consumer & retail promotions, media/communications and digital integration
• Lead integration across marketing, advertising and PR account teams, as well as in collaboration with partner agencies, to ensure strategic & consistent brand representation
Detroit Pistons and Palace Sports & Entertainment
Senior Director, Marketing | 11/2012 - 09/2014
• Directed brand & marketing strategy across Palace Sports & Entertainment, Detroit Pistons, The Palace of Auburn Hills, DTE Energy Music Theatre & Meadow Brook Music Festival
• Led strategic planning and budgeting for Marketing and sub-departments – Partnership Marketing, Fan Experience, Member Lifestyles, Advertising, Promotions, Fan Development Youth Programs & Game Entertainment, including 15 full-time employees and part-time staff of 100+
• Directed marketing initiatives for Corporate Partnerships, Ticket Sales and Premium Experience teams aimed at maximizing revenue opportunities and return on investment across existing accounts, retention campaigns and new business development
• Drove integration & business development across disciplines, including Revenue, Analytics, Finance, Public Relations, Digital, Creative Services, Programming & Production, Operations, Food & Beverage, Retail, Security, Community Relations, Administration & Executive teams
• Implemented special projects for Ownership and Executive team
• Detroit Pistons representative at NBA League Marketing and Sales conferences
Detroit Pistons and Palace Sports & Entertainment
Director, Fan Lifestyles / Marketing | 11/2011 - 11/2012
• Built brand consistency and integrated brand standards across Palace Sports & Entertainment events and properties in close collaboration with Executive Team, Operations, Corporate Partnerships, Ticket Sales, Premium, Data & Analytics, Promotions, Creative Services, Community Relations and Food & Beverage
• Elevated overall fan experience through year-round development of engaging partner activation, in-game entertainment, promotions, facility renovations and operations planning for the Pistons, The Palace of Auburn Hills and DTE Energy Music Festival
• Conceptualized, budgeted & drove innovative premium experiences, membership benefits & events for season ticket holders and Fan Affinity Club members, in close collaboration with Data & Analytics team
• Established season ticket holder membership segments – Pistons Black, Pistons Red, Pistons Blue, Palace Royal, DTE Royal, Meadow Brook Royal – and developed fan lifestyle programming with a focus on driving high-end amenities and benefits, ultimately shaping renewal & acquisition campaigns in close collaboration with Ticket Sales & Premium teams
• Launched targeted Fan Affinity Clubs for Pistons fans segmented by kids, women, men and genre-based entertainment fans; built database to 150,000+ members; developed compelling lifestyle programming, exclusive offers & unique experiences by leveraging Pistons and PS&E assets
Paramount Pictures
Manager, Special Events | 02/2008 - 11/2011
• Supervised full-time staff of 6 & part-time of 30+, while leading departmental strategies across marketing, client retention, billing, accounting, finance and a multi-million dollar annual budget
• Strategized with clients and sponsors across wide-ranging disciplines to ensure realization of brand goals and vision, while cultivating relationships and a sustainable revenue stream for Paramount Studio Group
• Managed creative elements, budgets, contracts, production & logistics for events held on Paramount Lot ranging from corporate, charitable, private, and public to entertainment industry premieres, press junkets, screenings and award shows
• Directed partners and vendors, including agencies, lighting, sound, staging, rentals, staffing, catering, transportation, security, special effects, entertainment and Los Angeles city departments
Clients included:
VANS Off the Wall, Billabong, HBO, FOX, Viacom, Nickelodeon, MTV, IMG, William Morris Endeavor, Los Angeles Times, Variety, People Magazine, Maxim, Teen Vogue, MAC Cosmetics, , Dr Pepper, Red Bull, American Airlines, Turkish Airlines, Land Rover, Toyota, Mitsubishi, Chevrolet, Dwight Howard NBA All-Star Celebration, Kenny Smith Entertainment Group NBA All-Star Farmers’ Fan Fest, E-League Productions, CineGear Expo, Entertainment Industry Foundation, Environmental Media Association, Children’s Hospital Los Angeles, Concern Foundation, California Highway Patrol 11-99 Foundation
Education history
Princeton University
Bachelor of Arts | 1999 - 2003
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