Madeline Greenberg:

Provided transcription services for PHAP for a video lecture on humanitarian finance. Helped format and edit a 200 page document using specific Microsoft Word styles and formatting techniques.

Responsible for assisting with all aspects of the company and filling in where necessary. I handled all customer service inquiries, video/audio editing, social media curation and scheduling, organization of documents, Wordpress updating, transcription, email marketing and automation and ad analytics.

Contributed to posting for the World Fair Trade Organization’s different social media pages. Posted daily about WFTO members and current social issues of importance.

Coordinated all documentation management for a 120 million dollar company including setting up online order procurement folders for customer acknowledgements. This assisted the company to shift towards a paperless order entry system. Set up online folders for customer interaction via web portals.

Assisted company with web portals, Twitter marketing, and Facebook fan pages. Helped to coordinate trip brochures for Costa Rica and Rome. Helped launch the free lunch program on Twitter feeding 600 kids in Africa for a year.