Matthew Lemay: Operations Record SSU Assistant in Raynham, MA

• Responsible for tracking and creating an organizational system for all commercial claim policies • Oversaw a variety of projects vital to the ongoing success of the department • Required to be both self-sufficient and motivated to complete projects as well as working within a team

• Assisted customers make informed purchasing decision by recommending the proper equipment based on skill level, age and body type • Oversaw custom skate fittings to ensure customer was getting the most out of their purchase • Helped with daily operations inside of the store, including but not limited to; merchandising, cycle counts, opening and closing activities • Facilitated new team member training

Presemt • Oversaw the creation and direction of all marketing content created • Implemented new avenues of brand outreach and awareness such as videos series, social media posts and podcasts • Implemented marketing campaigns based off of consumer interactions and impressions