Megan Lewin: Enterprise Account Manager in Draper, UT
Summary
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Work experience
Inside Real Estate
Enterprise Account Manager | 03/2022 - Current
Ownership of relationship post-sale to positively impact customer loyalty and align business goals
Lead collaborative projects between internal and external stakeholders to deliver on SOWs, feature requests & product adoption
Created Adoption strategies with SOP for scalable execution
Contest resulting in 44% adoption increase over 1 month
“Re-launch” process: 7-part series to help drive customer adoption
Company liaison at national account’s conferences
COMMONGROUNDS WORKPLACE
Sales and Product Manager | 06/2021 - 03/2022
• Responsible for National portfolio – 250,000+ SF coworking/flex space
• Developed proprietary CRM system
o Trained all employees on new CRM
o Drafted and deployed training manual
o Management of UX and proper functionality of platform
• Established relationships with global industry vendors and brokers to boost leads and drive brand awareness
• Directly oversee business messaging platform, reducing customer wait times by 77%
COMMONGROUNDS WORKPLACE
Membership Development Executive | 02/2019 - 06/2021
• Developed company Sales Procedures & Sales Manual, including all cross-functional procedures
o Scaled sales operations from 1 location to 19 locations
• Responsible for sales training for all new employees
• Company liaison at CRE industry events nationwide
COMMONGROUNDS WORKPLACE
COMMUNITY COORDINATOR | 06/2018 - 03/2019
Responsible for full sales cycle and Account Management of 30,000+ sq ft coworking space
Leasing Agent for an additional 88,000 sq ft commercial/residential property. Maintained above 95% occupancy
UC SAN DIEGO
LEASING CONSULTANT | 06/2017 - 06/2018
Customer Service/Resident communications for over 1400 graduate students
Professionally co-coordinated temporary housing/accommodations for 300 + residents during a construction delay
Housing Liaison for opening Internet/Cable troubleshooting with service provider
STARBUCKS CORPORATION
SHIFT SUPERVISOR | 09/2016 - 11/2017
Key holder responsibilities, shift management responsibilities, Inventory management, cash handling responsibilities
Conceptualized and implemented charity music event at store #26189 to achieve sales goals and improve community
relations. Over 5 events saw an average increase in beer/wine sales over 1000%.
STEVE BROWN APARTMENTS COMPANY
LEASING AGENT | 07/2013 - 05/2016
Maintained 99% + occupancy rate for building of approx. 550 residents as one of two team members
Solely responsible for property oversight on weekends
Education history
UNIVERSITY OF WISCONSIN
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