Monique von Kriegenbergh: Operations Assistant

Created Amazon Vendor and Sellers Central, managing daily and long term functions for account •Generated sales reports through Full Circle to assist reps and ecom team to develop sales strategy •Coordinating and fulfilling orders for dropship accounts utilizing Full Circle •Provided solutions to customer complaints on social media platforms by listening to the customer and understand their specific problem. •Develop sales campaign for Canadian sales reps •Supervised invoice processing, purchase orders and payment transactions for 3PL account •Managed sample lines by merchandising and pricing samples to distribute to their corresponding reps •Organizing product •Worked with Design Director to manage internal production calendar

•Assisting in sales at Coterie New York, Magic Las Vegas, and LA Market • the purchase order, invoice process and payment transactions using Quickbooks •Called clients to follow up and confirm appointments. •Prepared sample line for showcasing •Handle returns and exchanges for customers •Assisted in daily functions such as steaming, organizing samples to hang and return to vendors.

•Assisted Design team to finish projects in a fast timely manner before or on deadlines. •Sewing, cutting patterns, color schemes, assembling mood boards and thread cards. •Followed up and maintained tech packs with overseas factories for Designer. •Following up with Factories, Dye Houses, and Sales Reps. •Followed trends on the runway and in magazines, incorporated with design team. •Operated the purchase order, invoice process and payment transactions using AIMS software. •Called Customers to provide them with any assistance for our order/invoicing process

•Assisted in daily functions such as steaming, organizing samples and returns to vendors. •Assisting in sales at Coterie New York, Magic Las Vegas, and LA Market •Merchandised showroom floor and staged trade show booths •Called buyers to follow up and confirm appointments. •Prepared the sample line for showcasing ? •Ted Baker London LA Showroom June 2014 - September 2014