Nelson Emory: Commercial Lines Risk Manager (NYS) in Central Square, NY

Lead risk manager for manufacturing and distribution division responsible for prospecting to develop relationships with key decision makers to discuss current risk management policies and procedures, review and analyze safety manuals, OSHA logs, Workers Compensation claims and insurance policies and present recommendations to improve bottom line.

Created and implemented a successful sales cycle that has been followed for over 10 years. Coordinate and perform quarterly sales meetings to train and strengthen account manager sales proficiency in conjunction with fundamentals of Insurance, 401(k)'s, and life insurance products, and laws and regulations. Present annual training at Sentry Headquarters for managers' conferences on sales, products, or processes. Cultivated staff of 8-10 account managers, consistently coaching team members to peak performance; resulting in promotion to regional management positions and achieve company-wide recognition. Implemented introduction and training of new Microsoft Dynamics CRM system to regional account managers for most effective use. Sold insurance products, including property insurance, general liability insurance, auto insurance, workers' compensation insurance, life insurance for business owners and key employees, and 401(k) plans and retirement planning.

Build and maintain a large commercial insurance book of business in the Manufacturing and Automobile Dealership Markets. Build and maintain 401k customers- Sell & Service based on customer needs including employee enrollment meetings to educate on best practices for retirement planning. Built clientele through self-promotion, canvassing, cold-calling, and networking and maintained clientele through frequent communication and attention to client needs.

Responsible for office of 50 telemarketers and 10 in-home sales persons; sold in-home food sales plans and bulk food sales. Exceed weekly sales quotas which resulted in the opening of a satellite office in the South Florida market. Hired, trained and motivated staff to achieve maximum sales potential.