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Nick Swan: US Sales Coordinator in Seattle, WA

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Nick Swan

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US Sales Coordinator
Seattle | United States
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Bike
Fishing
Lifestyle
Outdoor
Snow
Wake
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Summary

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Activity
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Work experience
Image Exped LLC

Exped LLC

US Sales Coordinator | 05/2017 - Current

Manage and coordinate 9 rep groups around the US Work directly with brick and mortar, online, and multi door retailers to promote and grow the EXPED brand organically Create actionable reporting, providing consistent data to rep force and upper management Pro Program coordination Sample processing and coordination Dealer Policy coordination and policing Event coordination and attendance. Consumer, Sales, and Trade. Domestic travel and trade show attendance required. GOA coordination and reporting
Image EXPED LLC

EXPED LLC

Customer Service Specialist | 06/2013 - 05/2017

Assist Sales Representatives and specialty retailers with creating and maintaining seasonal forecast and pre-season orders Manage wholesale orders and reporting for single door and national accounts Manage all Customer Service emails and phone communications for warranty and gear questions for both consumer and retail lines Provide immediate feedback and thorough details on Exped gear designs and innovations Create and provide social media content for Facebook, Instagram, and the Exped blog Brand model; appearing in print and online imagery
Image Pearl Izumi USA, Inc.

Pearl Izumi USA, Inc.

Tech Rep | 09/2015 - 08/2016

Seattle region Run Tech Rep Set up and conduct Demo Runs, Clinics, and Events for Seattle area Pearli Izumi Run stores Provide shoe guidance and expertise to ensure participants get fitted in the proper shoe
Image REI

REI

Product Inventory Specialist | 04/2006 - 06/2013

Responsible for investigating and resolving product discrepancies for REI.com Ensures information and images are accurately presented on REI.com and in catalogs Developed strong working relationships with Mdse, Marketing, Online, Q&A, and retail in resolving inventory, QA, backorder and product info, and photo issues Created and managed guidelines for ordering and merchandising over 1,000 unique products at a time for Contact Center reps to use while working with online and phone customers Create, check in, and return Display Wall mini-picks through SAP Maintain and write articles for DS Product Support SharePoint website Moderate and respond to Facebook and Twitter postings for REI.com Moderate customer reviews through Power Reviews for publication on REI.com
Education history
Image Central Washington University

Central Washington University

Bachelors | 2004 - 2008

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1501 Lincoln Blvd.#1014 Venice, CA. 90291