Octavio Reyes: Sr. Director, Operations and WCS in Long Beach

? 24/7 Operation with up to 1,200 associates per shift ? Peak Shipping 750k units per day ? Increased daily throughput capacity by 75% ? Improved Customer Fill Rate from 96.2% to 99.85% ? Improved Customer SLA from an average processing time of 4 days to 1.5 days ? Improved Same Day Shipping order fill rate from 92% to 99% on time (range 5k - 30k orders per day) ? Redesigned many processes both system and operational ? WMS, WCS, LMS, YMS implementations ? Created automatic reporting via Business Intelligence tool and YouTube ? Inventory Management (range 18 Million Units to 30 Million Units) across 3 buildings ? Annual/Monthly/Weekly budget for Direct Labor, Indirect Labor, Shipping, and Supplies ? 99% Ecommerce and 1% Retail

? Led Distribution Center CPU improvement from $1.20 to $0.24 ? Inventory Management ? Moved entire operation from California to Ohio and reduced shipping cost by 30% ? Reduced headcount by 50% while increasing throughput ? Perform data investigation on existing reports utilizing MS SQL to ensure accuracy and maintain data integrity ? Reporting ? Serve as 2nd and 3rd level production support for application and interface issues that require database level investigation in MS SQL ? Lead system integration design, development, and testing ? Project Management ? Create design documents, system flows, and operational flows ? Conduct training sessions for super users, management, and end users ? Manage hardware for warehouse ? Negotiate automation contracts ? Negotiate freight contracts with Fed Ex/ Pitney Bowes ? Transportation Management ? Lead RFP efforts for Enterprise Systems including WMS/LMS/ERP/RMS ? Implement and manage Inventory Control processes (Cycle Count/CIAR/Audit) ? Develop web pages in HighJump WMS to support the supply chain ? Partner with external auditors to ensure compliance and prove integrity of data

? Perform data investigation on existing reports utilizing MS SQL to ensure accuracy and maintain data integrity ? Use MS SQL to create reports for business partners to analyze and help make data-driven operational decisions ? Serve as 3rd level production support for application and interface issues that require database level investigation in MS SQL ? Manage on-shore and off-shore QA team in software testing ? Execute system integration testing ? Support system integration design and development ? Generate and maintain standard project status reports (daily, weekly, monthly) ? Coordinate System Implementations and Data Migration projects ? Gather requirements to create design documents, system flows, and operational flows ? Manage software releases in QA and Production environments ? Conduct training sessions for super users, management, and end users

? Create test scripts and perform User Acceptance Testing (Production and Test Environments) ? Perform process audits with Internal and External Auditors to maintain SOX Compliance ? Assist IT Dept. with System Implementations and Data Migration projects ? Create Standard Operating Procedures (SOP) ? Process improvement ? Conduct training sessions for end users and management ? Change Management