Octavio Reyes: Sr. Director, Operations and WCS in Long Beach
Octavio Reyes
Sr. Director, Operations and WCS
Long Beach | United States
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Summary
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Work experience
Fashion Nova
Sr. Director, Operations and WCS | 03/2019 - Current
? 24/7 Operation with up to 1,200 associates per shift
? Peak Shipping 750k units per day
? Increased daily throughput capacity by 75%
? Improved Customer Fill Rate from 96.2% to 99.85%
? Improved Customer SLA from an average processing time of 4 days to 1.5 days
? Improved Same Day Shipping order fill rate from 92% to 99% on time (range 5k - 30k orders per day)
? Redesigned many processes both system and operational
? WMS, WCS, LMS, YMS implementations
? Created automatic reporting via Business Intelligence tool and YouTube
? Inventory Management (range 18 Million Units to 30 Million Units) across 3 buildings
? Annual/Monthly/Weekly budget for Direct Labor, Indirect Labor, Shipping, and Supplies
? 99% Ecommerce and 1% Retail
Hollar
Director, Operations and Enterprise Systems | 12/2016 - 03/2019
? Led Distribution Center CPU improvement from $1.20 to $0.24
? Inventory Management
? Moved entire operation from California to Ohio and reduced shipping cost by 30%
? Reduced headcount by 50% while increasing throughput
? Perform data investigation on existing reports utilizing MS SQL to ensure accuracy and maintain data integrity
? Reporting
? Serve as 2nd and 3rd level production support for application and interface issues that require database level investigation in MS SQL
? Lead system integration design, development, and testing
? Project Management
? Create design documents, system flows, and operational flows
? Conduct training sessions for super users, management, and end users
? Manage hardware for warehouse
? Negotiate automation contracts
? Negotiate freight contracts with Fed Ex/ Pitney Bowes
? Transportation Management
? Lead RFP efforts for Enterprise Systems including WMS/LMS/ERP/RMS
? Implement and manage Inventory Control processes (Cycle Count/CIAR/Audit)
? Develop web pages in HighJump WMS to support the supply chain
? Partner with external auditors to ensure compliance and prove integrity of data
99 Cents Only Stores
IT Business Analyst/Continuous Improvement | 12/2010 - 12/2016
? Perform data investigation on existing reports utilizing MS SQL to ensure accuracy and maintain data integrity
? Use MS SQL to create reports for business partners to analyze and help make data-driven operational decisions
? Serve as 3rd level production support for application and interface issues that require database level investigation in MS SQL
? Manage on-shore and off-shore QA team in software testing
? Execute system integration testing
? Support system integration design and development
? Generate and maintain standard project status reports (daily, weekly, monthly)
? Coordinate System Implementations and Data Migration projects
? Gather requirements to create design documents, system flows, and operational flows
? Manage software releases in QA and Production environments
? Conduct training sessions for super users, management, and end users
99 Cents Only Stores
Continuous Improvement Coordinator | 10/2008 - 12/2010
? Create test scripts and perform User Acceptance Testing (Production and Test Environments)
? Perform process audits with Internal and External Auditors to maintain SOX Compliance
? Assist IT Dept. with System Implementations and Data Migration projects
? Create Standard Operating Procedures (SOP)
? Process improvement
? Conduct training sessions for end users and management
? Change Management
Education history
Los Angeles Harbor College
Associate of Arts
University of Phoenix
Bachelor of Science in Business Management
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