Logistics manager

Logistics, Shipping & Operations

I am a capable professional with years of experience in Transport and Logistics operations. I have held various high
level roles and have a hunger to improve operational efficiency within various business operations. In addition I am an
excellent communicator, with a commitment to cooperating with cross-functional teams to achieve excellent
customer satisfaction. I have led teams of over 40 operatives in situations where I have been sent into to take over
and improve operations during critical periods to prevent failure. Sharp knowledge and abilities allow me to develop
and guide staff to take on responsibilities which allow for overall development and running of operations to be
successful. I hold experience in event transport and specialize in the design and implementation of logistical solutions.

•   Ensure that daily operational targets are met and take immediate actions to reverse identified areas of under-performance
•   Created an efficient plan to confirm workload of parcels division as it arrives at mail center which included a strategically
placed scanning system. After being audited it was praised and used as the general plan across all mail centers across the UK.
•   Successfully implemented an improved storage for mail to ensure quick and efficient loading times for drivers.
•   Implemented and deployed Regional and Country projects, programs and initiatives within the processing Centre.
•   Overseeing offloading of work to be sorted off vehicles and steering of quality control checks on mail/ parcels.
•   Liaising with managers at 16 different Mail Centers so they can prepare for quantity of work that will arrive.
•   Heading up a team of 30 workers to offload, collect work and assist drivers in designated areas of the Mail Center.
•   Monitor the work load towards the end of each shift and ensured that work produced leaves on the final vehicles.

UK	2021

•   Increase profit margins by leveraging Fulfillment by Amazon
•   Setting up an agreement with a supplier to provide products
•   Research and explore improvements on the consumer journey for B2C
•   Having up to date knowledge on ecommerce and mobile trends.
•   Merchandising and categorizing products, ensuring best presentation

Brand Ambassador at Hafrad
Birmingham, UK
• Sells cultural street and casualwear made of great fabric.
• Engage with customers and answer questions about the product whilst show casing the brand image and gain customer
loyalty Delivery against KPI's.
• Actively engage with customers, persuading them to try new products

Chief Executive Officer

UK	2016

•   Offered a professional presentation and friendly first impression of the shop to all visitors and clients.
•   Managed and triaged incoming telephone calls and mail.
•   Restocked items and ensured an efficient and high-level of stock management.
•   Aided customers with IT problems such as the resolution of router, cabling, printer, hardware, and telephone connectivity issues.
•   Installed anti-virus, Microsoft Office and other software as well as both internal and external hardware.

IT HELP DESK

Find out detailed information about Osman Shire Elmi, Logistics manager in Birmingham

Osman Shire Elmi: Logistics manager in Birmingham

Osman Shire Elmi

Royal Mail

Shire AMZ Ltd

Shire Laptop Services