Pamela Haines: STORE MANAGER OPERATIONS in Dallas, TX
Pamela Haines
STORE MANAGER OPERATIONS
Dallas | United States
Skills
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Interests
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Industries
Fashion
Outdoor
Health & Fitness
Summary
Activity
Projects
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Work experience
THE CONTAINER STORE
STORE MANAGER OPERATIONS | 01/2012 - Current
• Operated as Store Manager in four locations between Texas and Rhode Island.
• Coached and developed a team of 40-75 employees.
• Promoted two full time sales leaders to managers and two part time employees to full time sales leaders.
• Controlled payroll through effective scheduling.
• Recruited, hired and trained new employees.
• Oversaw store repairs and maintenance and all operational processes.
• Exceptional customer service advocate.
AMERICAN EAGLE OUTFITTERS
STORE MANAGER | 10/2010 - 11/2011
• Increased revenue over previous year sales and brought store up to goals by reversing the declining revenue.
• Prepared and delivered employee performance reviews and documentation.
• Decreased payroll by 8% annually through effective scheduling.
• Trained new management team on cash wrap, merchandising, scheduling and policy and procedures for new store opening.
BANANA REPUBLIC FACTORY STORE
STORE MANAGER | 06/2007 - 10/2010
• Increased conversion by 3% by modified merchandising standards.
• Ranked number two in outlet division for decreasing and maintaining low operating expenses.
• Decreased shrink 50% and recognized for the highest improvement in the district.
• Developed store business plan and updated throughout the year to increase revenue from 4.2 million to 5.8 million.
• Merchandising champion for the district traveling to other stores to train associates and managers on merchandising.
GAP
STORE MANAGER | 08/2002 - 06/2007
• Oversaw hiring, scheduling and development of store team.
• Managed and operated a side by side store with Gap and Gap Kids.
• Traveled to new store openings to train new staff and launch new store openings.
• Provided on the job training to all employees on company policy and procedures to ensure adherence.
Education history
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