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Quatiana Swindell: Operations Specialist in Dallas, TX

Quatiana Swindell

Operations Specialist
Dallas | United States
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Summary

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Activity
Projects

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Work experience
Image Shiftkey

Shiftkey

Operations Specialist | 11/2022 - Current

Day to day tasks considered onboarding new potential workers, gathering and reviewing all necessary documentation, verifying their credentials and certifications, ensuring that all necessary validations are completed. This would include: conducting background checks, drug screens, certain tests and vaccines etc. Overall, my role would be crucial in ensuring that the company has qualified workers.
Image JPMorgan Chase

JPMorgan Chase

Travel Advisor | 08/2021 - 09/2022

I worked in the Loyalty program with Chase, therefore I'm notating, sending emails if needed for confirmation/itineraries, completing or creating complaints and answering inbound/outbound calls helping Chase cardmembers with bookings/reservations such as: flights, cars, hotels also giving information needed overall for their concerns of travel (airlines).
Image The Pisa Group

The Pisa Group

Customer Support Specialist | 04/2021 - 08/2021

I'm on contract with a company called Kaplan-- which means I advise and help others get there Securities license, Insurance license etc. I answer phone calls inbound/outbound, emails and chat. Direct Support Professional
Image RHA Health Services

RHA Health Services

Caregiver | 04/2020 - 03/2021

I worked as a In-home caregiver who assisted the elderly with mental disabilities such as-- dementia, alzheimers', strokes..etc and older disabled people. I helped with day to day chores and needs and was on standby, even staying overnight for the ones who needed care 24/7. Here's of a list of duties I took on-- • Cooking • Grooming • Bathing • Companionship/sitting • Running errands, picking up meds. • Making sure meds are taken when they're scheduled.
Image New York & Company

New York & Company

Sales Associate | 10/2019 - 03/2020

A team oriented Retail sales associate working in a high end but discounted Womens casual and business clothing store along with shoes and other accessories. Engaging new ideas with outfits and greeting customers. I had to stay on top of how many credit cards I could achieve throughout the week meeting the manager/store goals. Daily task I completed-- Making sure the floors were kept stocked and full Making sure the mannequins were kept up as well as the dressing rooms being organized and clean Organized and stocked back room Working the register Interacting with customers on the floor
Image Subway

Subway

Sandwich Artist/Cashier | 07/2018 - 05/2019

Team focused leader working as a sandwich artist and cashier in a fast paced environment, connected long side a gas station. I had tasks such as making sure fresh cookies were out, changing the bread every few hours and making sure the meats/vegetables were in good standing to be served as well as hot foods, I also checked temps. I made bank runs for deposits if the managers weren't unavailable before opening the store. I had the advantage of opening and closing the store, making sure everything was clean and organized and counting the draws getting ready for the next day.
Image Popeye's Restaurants

Popeye's Restaurants

Team Member | 10/2015 - 08/2016

I worked as a Team member in a fast food paced business. I collected payments working the register in the drive thru and front line. I greeted customers. Maintained a clean workspace. I was able to take orders, make drinks and collect payments all in once for drive thru. I prepped food as well in a timely manner for the next shift or every few hours if needed (sides, desserts, biscuits).
Education history
Image Guilford Technical Community College

Guilford Technical Community College

Associate in criminal justice | 2016 - 2019

Image North Carolina A & T State University

North Carolina A & T State University

Bachelor's in criminal justice | 2019 - 2021

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1501 Lincoln Blvd.#1014 Venice, CA. 90291