Richard Hayes: Chief Listening Officer in Tigard, OR

Store Manager during the Beaverton Sports Authority relocation in 2011. In charge of both the closing of the former location and opening the new location. In that same year, was awarded the prestigious "Gold Coin Award" by the CEO and COO for operational excellence. This was the first time a new store or relocation Store Manager had received this honor. Responsibilities: In charge of a five million dollar store with over thirty associates in a sale driven culture. Coaching and observing selling behaviors geared toward selling initiatives and key metrics. Maintain an efficient profit center with complete profit and loss control. Manage four Department Managers who operate the entire store on a day to day basis. Responsible to and held accountable for every associate and event that takes place in the store.