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Robert Phillips: VICE PRESIDENT RETAIL SUPPLY CHAIN DISTRIBUTION and LOGISTIC SERVICES in Union, NJ

Robert Phillips

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VICE PRESIDENT RETAIL SUPPLY CHAIN DISTRIBUTION and LOGISTIC SERVICES
Union | United States
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Fashion
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Image Bed Bath & Beyond

Bed Bath & Beyond

VICE PRESIDENT RETAIL SUPPLY CHAIN DISTRIBUTION and LOGISTIC SERVICES | 06/2018 - Current

Directly reporting to the Chief Supply Chain Officer. Oversee all Retail Distribution services, facility designs, import and domestic logistics process, annual sales $12.1 B Achievements include: ? Leading the servicing of stores and customers, utilizing 4 Import facilities, 4 Consolidation locations, 4 E-commerce facilities and 30 cross docking/distribution operations. ? Communicating business changes effectively and persuasively. ? Implementing technology solutions for an excellent customer experience. ? Providing thought leadership on how to optimize supply chain flow with logistics excellence. ? Identifying initiatives to improve logistics and distribution functions (i.e. processes, systems, organizational structures, team, technology, etc.). ? Implementing best-in-class practices with achievement of efficiency, quality, and cost. ? Labor /forecasting management for all sites and retail distribution operations, spanning approximately 10 million square feet and approximately 1,500 - 1,700 associates. ? Direct capacity planning for day-to-day operations, attrition rates, disaster recovery, and fluctuations.
Image Guest Supply

Guest Supply

VICE PRESIDENT GLOBAL DISTRIBUTION and LOGISTIC SERVICES | 02/2016 - 06/2018

Directly reporting to the President. Oversee all Global Distribution services, facility designs, logistics process and transportation models from eCommerce, LTL, Ocean and truckloads, annual sales $1.2 B Achievements include: ? Reorganized Global network by optimizing leadership team ? Standardized all process and organizational structures across 12 facilities ? Performed and actioned facility location studies for best in class Global network optimization ? Implemented KPI and effective cost models, creating cost reductions while improving service level for Next Day deliveries to hotels ? Ecommerce system and operational change management for next day customer deliveries ? Executive leader driving the upgrade of WMS (High Jump) into AWS cloud environment ? Executive leader driving the implementation of TMS (Manhattan Associates) in 2017 ? Collaboration with manufacturing, supply chain, sales and operations planning in order to ensure consistent and smooth operations ? Implemented work streams with Marketing, Customer Experience and technology organizations in order to leverage distribution performance as a competitive tool
Image Loblaw Companies Limited

Loblaw Companies Limited

HEAD OF OPERATIONS & SUPPLY CHAIN -ECOMMERCE & OMNICHANNEL | 08/2013 - 02/2016

Directly reporting to the SVP. Member of Loblaw Digital Leadership team. In charge of all warehouse/distribution, logistics and supply chain functions across Canada. Responsible for hiring, training and implementing procedures to 3PL's and 150 Click and Collect store locations, managing a staff of 18 direct and 1,800 indirect associates and a $80M operating budget, annual sales $460MM. Achievements include: ? Performed RFP, developed end to end process, implemented roll-out with 3PLs supporting Joe Fresh retail stores & on-line eCommerce for Canada and USA under budget by 5% and on time ? "Green Field" Start-up eCommerce Store Operations within Loblaw Bricks & Mortar retail store adding in a "store in a store" concept for ordering groceries on-line, customer pick up in store for 150 stores across Canada with $250MM sales ? Ecommerce Operations startup for Joe Fresh Apparel, accessories and footwear launched in spring 2014 across Canada and USA under budget 3% and on time with $200MM sales ? Ecommerce Operations startup for Shoppers Drug Mart Beauty Boutique launched in summer 2015 across Canada under budget 7% and on time with $10MM sales ? Developed strategy with milestones for 2 - 5 year plan for Click and Collect growth to 2,400 locations incorporating in a "hub and spoke" model
Image Fresh Direct

Fresh Direct

SENIOR VICE PRESIDENT- OPERATIONS | 08/2012 - 08/2013

Reporting to the CEO. In charge of manufacturing, distribution and supply chain functions across 4 facilities. Operating 24/7 processing orders within 24 hours for next day delivery. Implemented LEAN initiatives to deliver operational results involving 12 direct reports with 1,300 indirect associates, annual sales $500 MM Achievements include: ? Increased order capacity by 12%, producing 2 million packs per week with 300 delivery trucks ? Improvement on Customer Metrics, as company is a pure play online service (On Time delivery 15%, damages <1%) ? Reduction of Overtime 40% and employee turnover <10% by redefining metrics for improved cost per pack utilizing scheduling of labor programs. ? Streamlining system and facility material handling improvements (Capex, Order Mgmt., WM) on stocking, picking, packing efficiencies throughout the facility ? Reorganized order flow through the facility by internal expansion with material handling equipment, creating physical structure change
Image Crocs, Inc

Crocs, Inc

SENIOR DIRECTOR OF DISTRIBUTION & LOGISTICS - THE AMERICAS | 10/2007 - 08/2012

North American Facilities (Leon, Mexico; Toronto, Canada; Ontario, California; San Juan, Puerto Rico) South American Facility (Sao Paulo, Brazil) Europe Facilities (Rotterdam, Netherlands) Asia Facilities (China -Shenzhen to Dongguan) Reporting to the VP of Global Distribution & Logistics. In charge of overseeing all Distribution and Logistics operations in Canada, United States, Mexico and South America across both 3PL and company own facilities totaling 2.4M sq. ft, management of 34 exempt and 1000 + non-exempt associates, $140M inventory with a 40K+ sku base. P&L accountability for a $65M budget. Distribute over 1 million pairs/units of footwear, apparel per week with multi- channel business unit, annual sales $1.2 B. Achievements include: ? Executive sponsor for implementation of eCommerce platform process from end to end ? Reduced cost per unit by 25% with hands on implementation regarding 30,000 pick slotting process increasing service level to achieve 24 hour turn ? Reduced payroll cost by 30% by implementing a model for Labor management (Daily Workload Plan) with pay for performance programs. ? Cost and transit time reduced by +30% for all Trans Pacific shipments from factory to destination. ? Delivered under budget (4%) and on-time opening of a greenfield Distribution/office site (500k sq. ft.) in Ontario California from cradle to grave with site selection, material handling equipment, hired management staff (8), hired hourly staff (300) while relocating from current location. ? Lead roll out implementation/utilization of Manhattan Associates Warehouse Management system interfaced with JD Edwards E1 ERP globally on time and on budget.
Education history
Image Peirce College

Peirce College

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1501 Lincoln Blvd.#1014 Venice, CA. 90291