Roger Miller: in WOODLAND HILLS, UT

• Instituted procedures to assure driver and fleet compliance with all government and company regulations, policies, and procedures. • Maintained driver, terminal, and fleet records in compliance with DOT and OSHA regulations as well as company audit items. • Conducted ongoing safety audits, meet with individual staff members, attended company safety meetings, directed other work activities designed to promote workplace safety, and encouraged continuing education among staff members. • Initiated and directed investigations to resolve shipper or customer complaints to verify their authenticity and accuracy. • Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. Ensured that preventive maintenance and repairs are performed in a timely manner. • Preserved relations with the existing customer base to ensure excellent customer service is achieved. • Planned, implemented, and oversaw the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures. • Scheduled, monitored, and directed all dispatching activities, including tracking, routing, and dispatching of drivers and vehicles. • Ensured drivers fully and consistently complied with safety rules, administrative procedures, and policies, environmental policies, and government regulations. • Established and conducted monthly, quarterly, and annual driver training sessions on a variety of subjects, including quality improvement, safety, and employee orientation. • Performed incident/accident investigations and recommended preventive measures. • Responsible for all recruiting and hiring decisions for employees, P&L, scheduling, payroll, discipline, training, maintenance, safety, and customer service. • Monitored and directed all dispatching activities, including tracking, routing and dispatching transportation vehicles. • Implemented changes to transportation services, policies or scheduling as needed.

• Instituted procedures to assure driver and fleet compliance with all government and company regulations, policies, and procedures. • Maintained driver, terminal, and fleet records in compliance with DOT and OSHA regulations as well as company audit items. • Conducted ongoing safety audits, meet with individual staff members, attended company safety meetings, directed other work activities designed to promote workplace safety, and encouraged continuing education among staff members. • Initiated and directed investigations to resolve shipper or customer complaints to verify their authenticity and accuracy. • Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. Ensured that preventive maintenance and repairs are performed in a timely manner. • Preserved relations with the existing customer base to ensure excellent customer service is achieved. • Planned, implemented, and oversaw the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures. • Scheduled, monitored, and directed all dispatching activities, including tracking, routing, and dispatching of drivers and vehicles. • Ensured drivers fully and consistently complied with safety rules, administrative procedures, and policies, environmental policies, and government regulations. • Established and conducted monthly, quarterly, and annual driver training sessions on a variety of subjects, including quality improvement, safety, and employee orientation. • Performed incident/accident investigations and recommended preventive measures. • Responsible for all recruiting and hiring decisions for employees, P&L, scheduling, payroll, discipline, training, maintenance, safety, and customer service. • Monitored and directed all dispatching activities, including tracking, routing and dispatching transportation vehicles. • Implemented changes to transportation services, policies or scheduling as needed.

• Directed the movement of 45 to 80 line haul drivers in the recovery of company equipment as well as the transportation of nationwide freight. • Coordinated the logistics of transporting company drivers to abandon company equipment to achieve a corporate asset utilization level of 95% or higher. • Ensured compliance with government and company regulations, policies and procedures. • Recruited, trained and assessed drivers and their qualifications as per driving laws. • Managed records of personnel, expenditures and government rules and driving regulations. • Coordinated regularly with transportation staff and authorities on DMV certificates and in case of accidents. • Arranged for onsite periodical inspections of vehicles in use. • Developed amicable, genuine and supportive relations with drivers on a personal and professional level and collaborated with other departments to solve their problems. • Coordinated with drivers to ensure timely pickup and delivery. • Kept track of driver hours and miles in coordination with Load Planners to achieve maximum productivity in given hours. • Addressed driver communications and provided required data to drivers. • Aided cost-cutting measures by ensuring timely product off-loading while maximizing efficiency with immediate reloads to reduce downtime. • Managed driver pays, bills, security and home time, and assessed the availability of re-power. • Coordinated with drivers, staff, and management to hold meetings and resolve issues.

• Supervised an 11-man team that processed 280 Combat Logistic Patrols and more than 2,500 Host Nation Trucks during a 4-month period. • Managed the manifests of more than 8,000 buses and 1,200 baggage trucks ensuring that more than 43,000 personnel were successfully redeployed from Iraq in a 5-month window. • Supervised the processing of more than 300 Transportation Management Requests resulting in the on-time delivery of equipment valued at over $6,000,000. • Supervised a 21-person team's preparations for deployment that resulted in 100% proficiency in several In-Transit Visibility systems. • Accountable for the maintenance and care of facilities and equipment valued over$1,500,000. • Created cost-effective load plans that reduced the team's container usage by 50% saving the government over $80,000 in shipping costs. • Supervised the processing, tracking, validation, and reporting of over 9,325 Transportation Management Requests employing over 17,080 trucks. • Updated, and reviewed informative situational charts and reports for 4 subordinate units that were viewed by the supervising management team. • Coordinated unit deployments for real-world contingencies and training exercises by commercial sea, rail, and truck. • Marked, labeled cargo and freight shipments in accordance with regulatory requirements • Documented and inventoried freight, cargo and materiel shipments of all types • Prepared equipment, cargo and personnel for travel via airports, seaports and railways • Requested and coordinated transportation to meet a movement mission • Provided supervision and technical guidance for subordinates. • Researched, interpreted, prepared, and coordinated actions pertaining to travel entitlement. • Functioned as the customs officer for shipment releases in overseas theaters. • Operated as quality control noncommissioned officer for commercial movement contracts. • Monitored all freight, cargo, and materiel shipments to ensure accountability; identified and reported problem areas within the traffic management system to prevent additional costs, losses, and damage. • Requested, coordinated, and monitored movement schedules and programs; ensured transport capability is appropriate, cost effective, and met mission requirements. • Checked and inspected equipment blocking and bracing. • Prepared and consolidated transportation movement reports. • Operated automated data processing equipment to document movement information, contracts, and responded to shipment inquiries, discrepancies, and routine movement transactions.

• Developed courseware and instructional support materials that directly enhanced individual training standards. • Supervised, instructed and evaluated over 320 personnel in advanced electronics repair. • Prepared and submitted academic correspondence needed to facilitate training.