Salena Brumfield: Retail Sales Associate in Little Rock, AR
Salena Brumfield
Retail Sales Associate
Little Rock | United States
Skills
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Interests
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Industries
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Summary
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Activity
Projects
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Work experience
DILLARD'S DEPARTMENT STORE
Retail Sales Associate | 10/2014 - Current
• Consistently meet and exceed sales goal; Currently the #1 associate for the fragrance department
• Ensures that all customers receive excellent service through direct salesmanship, and prompt and courteous service
• Build and maintain quality client relationships with guests
• Recommend merchandise based on product knowledge and customer preferences
• Execute price changes, ring sales, and inventory control
• Assist in merchandising through visual placement
• Actively creates a welcoming environment through teamwork and collaboration
• Planning and executing sales events for the fragrance department
DEPARTMENT OF FINANCE AND ADMINSTRATION
DFA Service Representative | 02/2012 - 07/2018
• Examined tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations
• Explained applicable laws or program requirements to taxpayers
• Assisted in the completion and filing of tax returns, forms, and application
• Computed taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer
• Corrected tax returns, forms, contracts, and evidentiary records for taxpayers
• Researched files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required
• Leads work activities of other personnel by training and instructing new employees and providing technical assistance
• Maintains updated manuals and computerized files
DIRECTV HOMES SERVICES
Administrative Assistant Support | 08/2010 - 09/2011
• Handled confidential correspondence, maintained and organized filing systems
• Dispatched techs out to perform installations
• Prepared reports, manuals, and agendas
• Assisted with the hiring process
• Coordinated calendars by arranging appointments, travel, and meetings
• Prepared Payroll
• Researched customer accounts
UMPHREY LAW FIRM
Legal Secretary | 06/2008 - 07/2010
• Provided high-level clerical and administrative support to two attorneys
• Corresponded with counsel, court and clients
• Created and maintained administrative files
• Coordinated appointments and travel arrangements
• Analyzed depositions and provided feedback
• Conducted legal research for the attorney
• Filed pleadings with the appropriate courts
SOUTHERN STAR INC
Administrative Assistant | 03/2007 - 06/2008
• Handled confidential correspondence, maintained and organized filing systems
• Dispatched techs out to perform installations
• Prepared reports, manuals, and agendas
• Assisted with the hiring process
• Coordinated calendars by arranging appointments, travel, and meetings
• Prepared Payroll
• Researched customer accounts
ARKANSAS STATE FRATERNAL ORDER OF POLICE
Administrator | 02/2005 - 03/2007
• Supervised and coordinated activities of staff
• Tracked office inventory and approved supply orders
• Interviewed job applicants
• Maintained files and databases
• Monitored office operations
• Scheduled appointments and meetings
• Prepared reports, presentations, and memorandums
Technical Skills
• AASIS (Arkansas Administrative Statewide Information System)
Navigation I&II
• Microsoft Office Suite
Word, Excel, Outlook, PowerPoint
• AIRS
• Turbo Pascal
• Desktop Publishing and Micro Apps I &II,
• MS-DOS
• Data Entry
Education history
PULASKI TECHNICAL COLLEGE
Associate of Applied Science
UNIVERSITY OF ARKANSAS AT LITTLE ROCK
| 2008 - 2010
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