Salena Brumfield: Retail Sales Associate in Little Rock, AR

• Consistently meet and exceed sales goal; Currently the #1 associate for the fragrance department • Ensures that all customers receive excellent service through direct salesmanship, and prompt and courteous service • Build and maintain quality client relationships with guests • Recommend merchandise based on product knowledge and customer preferences • Execute price changes, ring sales, and inventory control • Assist in merchandising through visual placement • Actively creates a welcoming environment through teamwork and collaboration • Planning and executing sales events for the fragrance department

• Examined tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations • Explained applicable laws or program requirements to taxpayers • Assisted in the completion and filing of tax returns, forms, and application • Computed taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer • Corrected tax returns, forms, contracts, and evidentiary records for taxpayers • Researched files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required • Leads work activities of other personnel by training and instructing new employees and providing technical assistance • Maintains updated manuals and computerized files

• Handled confidential correspondence, maintained and organized filing systems • Dispatched techs out to perform installations • Prepared reports, manuals, and agendas • Assisted with the hiring process • Coordinated calendars by arranging appointments, travel, and meetings • Prepared Payroll • Researched customer accounts

• Provided high-level clerical and administrative support to two attorneys • Corresponded with counsel, court and clients • Created and maintained administrative files • Coordinated appointments and travel arrangements • Analyzed depositions and provided feedback • Conducted legal research for the attorney • Filed pleadings with the appropriate courts

• Handled confidential correspondence, maintained and organized filing systems • Dispatched techs out to perform installations • Prepared reports, manuals, and agendas • Assisted with the hiring process • Coordinated calendars by arranging appointments, travel, and meetings • Prepared Payroll • Researched customer accounts

• Supervised and coordinated activities of staff • Tracked office inventory and approved supply orders • Interviewed job applicants • Maintained files and databases • Monitored office operations • Scheduled appointments and meetings • Prepared reports, presentations, and memorandums Technical Skills • AASIS (Arkansas Administrative Statewide Information System) Navigation I&II • Microsoft Office Suite Word, Excel, Outlook, PowerPoint • AIRS • Turbo Pascal • Desktop Publishing and Micro Apps I &II, • MS-DOS • Data Entry