Stevie De Young: Senior Returns Specialist in Anaheim, CA

- Increased A/R by $5 million via inventory reductions and streamlined returns, and implemented auditing strategies which reduced the number of errors. Negotiated with vendors to reduce or eliminate restock and shipping fees. - Assisted Marketing Department in the coordination, planning, and executing of client-centered events which, in turn, created profitable networking opportunities for our partners and sales teams. - Consistency in meeting/exceeding deadlines mandated by management. - Described by many former and current team members as extremely dependable and highly accountable displaying a positive attitude. Takes ownership of projects and tasks. - Skilled and experienced in inventory techniques that demonstrated efficiency and profitability - Established rapport with clients and customers, internal and external, as well as vendors, prompting repeat business, and increased sales. Repeatedly corresponded with upper management, exchanging ideas and best practice methods to be implemented with fellow associates. - Thorough account maintenance and auditing practices; corresponded with credits department in the implementation of solutions pertaining to incoming transaction discrepancies. - Standardization and consolidation of inventory based on interpretation of findings through research practices, forecasting, and data gathering. - Communication with outside vendors and partners promoting customer satisfaction via the salesforce through negotiable return guidelines. Training and mentoring of fellow associates on processes and procedures directly related to the returns structure; traveled to outside locations ensuring RGA methods are in compliance with company guidelines and policies.