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Suzanne Dries: in Seattle, WA

Suzanne Dries

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Seattle | United States
Skills

No information

Interests
Cycling
Skiing
Management training educating others coordinating events; social events social media marketing watching cycling trends both soft and hard-goods international/domestic business trends and leaders traveling
Hiking walking and playing with my dog
And many other outdoor activities
Industries
Bike
Lifestyle
Outdoor
Snow
HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary
Activity
Projects

No information

Work experience
Image Accell NA

Accell NA

Training Coordinator | 01/2015 - 08/2015

Retail Training Coordinator – Accell NA, Kent WA 02/2015 to 08/2015 •Supported a new initiative of on-line training for dealers Identified key growth training opportunities for the through on-site clinics and demos •Leveraged knowledge of customers, and market trends to successfully market brands •Created check-out/tracking system for demos and maintained fleet •Coordinated with other departments, dealers for support and on-time demo/training venues and clinics
Image Accell NA (Formerly Raleigh America)

Accell NA (Formerly Raleigh America)

Warranty Service Manager | 08/2008 - 02/2015

Warranty Service Manager – Accell NA, Kent WA 08/2008 to 02/2015 •Order entry for sample and development orders and tracking with tight communication with trading partners abroad •Worked closely with logistics to ensure correct overseas shipping/receiving polices were met •Communicated with Asian factories of product issues via email and phone to deem as warranty •Managed, developed, implemented and monitored programs to maximize customer satisfaction; experience of resolving escalated issues, disruptions and claims Forecast reports to maintain inventory on future warranty needs •Provided a high level of product and leadership support to customer service representatives and customers •Worked effectively with Marketing, Product and Sales teams to develop and improve product. •Continually worked with E-Commerce team to ensure website is up to date and provide provided constructive feedback from consumers and dealers
Image GI Joes

GI Joes

Sport Services Distrcit Tech Manager | 07/2001 - 08/2008

•Customer Service and Leadership •Created events, event planning and promotions as well as shop orders and budgeting. • Supply technical expertise (bicycle, ski), team training and employee motivation. • Assist Store Managers in hiring, reviews and understanding the technical issues of running the shop.
Image Ferguson Management Company

Ferguson Management Company

Wildland Firefighter/EMT - Crew Boss | 04/1996 - 10/2001

Responsible for the safety of a crew of 19 firefighters and fire suppression. •Achieved respect and trust among crewmembers and other suppression crews. •Worked and communicated professionally with Government officials. •Developed confident decision making under stressful conditions. •Tactfully and professional dealt with distressed public in a hazardous and chaotic environment.
Image GI Joes

GI Joes

Sport Services Tech | 01/1998 - 01/2001

•Customer Service •Retail Sales •Inventory Management •Service bikes and skis in a timely manner and consider those that are priority. •Maintain ski rental fleet and testing. •Experience with Grindrite and Wintersteiger machines.
Education history
Image Oregon State University

Oregon State University

BA - Political Science | 1991 - 1994

Image Portland Community College

Portland Community College

AAS Fire Protection Technology | 1995 - 1997

Connections
Companies (0)

No information

1501 Lincoln Blvd.#1014 Venice, CA. 90291