Taylor Kealy: Brand Coordinator, Contract in Santa Monica, CA
Taylor Kealy

Brand Coordinator, Contract
Santa Monica | United States
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Summary
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Projects
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Work experience
Eyn Vas
Brand Coordinator, Contract | 08/2022 - Current
Assisted with photoshoot and asset management including calendar, email newsletters, and digital marketing for a fast-growing, sustainable luxury fashion brand. Aided with merchandising and updating the Shopify website. Oversaw all customer touchpoints including email and social media.
True North Social
Social Media Assistant | 02/2022 - 08/2022
Created and managed monthly social calendars for 5+ business social media accounts. Provided engaging text, image, and video content using Canva and Lightroom design tools. Ensured brand consistency in digital marketing and social media messages by collaborating cross-functionally.

Outerknown
Customer Success Coordinator | 03/2018 - 11/2018
Customer Success Rep managing the Customer Care operation and service-related functions for Outerknown's e-commerce and wholesale clients. Responsibilities include:
- Managing all customer touch points including inbound calls, email, live chat and social media
- Ensuring the timely resolution of order discrepancies, shortages, mis-shipments, and returns
- Anticipate and prepare for long-term needs such a sales peaks, rapid growth, and launches
- Monitoring customer feedback and identifying trends and surfacing these up to the appropriate teams across the business
HONK Technologies
PEOPLE OPERATIONS SPECIALIST | 07/2017 - 02/2018
HR Coordinator role with an emphasis on company culture. Responsibilities include:
- Hiring and termination procedures including setting up accounts
- Monitoring correspondence and scheduling new candidate interviews
- Organizing events to create employee engagement
- Acting as the face of the company, greeting visitors with a smile.
HONK Technologies
CUSTOMER EXPERIENCE SPECIALIST | 04/2016 - 07/2017
Customer experience role working directly with customers and partners. Responsibilities include:
- Handling dozens of calls daily in a fast-paced environment to always exceed customer
expectations and ensure they were well taken care of
- Training over 50 new employees.
Keslow Camera
OFFICE ASSISTANT | 02/2015 - 12/2016
Acted as a primary support for HR and accounting. Responsibilities include:
- Preparing daily bank deposits
- Working with clients and vendors to collect payments and statements
- Maintaining a well-stocked kitchen and office inventory
- Managing the front desk and phones
Education history
California State University Long Beach
BACHELOR OF ARTS IN DANCE | 2009 - 2014
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