Thanh Ngo: Head Coach (Cross Country, Indoor Track & Field, Outdoor Track & Field) in Greensboro, NC

Greensboro, NC February 2009 - Present Experience Head Coach (Cross Country, Indoor Track & Field, Outdoor Track & Field) -Oversee the cross country, indoor and outdoor track teams (specialization: middle and long distance) -Communicate with team members on a regular basis -Plan, create, and execute workouts for all three sports -Supervise both male and female teams, and train with the teams during practices to encourage and motivate -Plan and facilitate team social gatherings for team-building opportunities Compile statistics for each season, which includes compiling and maintaining school running records

-Omega Sports is a local sporting goods retail store -Electronic Data Interchange (EDI) compliance and implementation coordinator, specifically with Celerant Technologies and SPS Commerce -Ecommerce development and improvement -Developed and implemented drop-shipping capabilities through omegasports.com (a.k.a. “endless aisle”) -Oversee and manage online product selection -Created styles, loaded images, and managed website product selection -Work with special orders, purchase orders, and receiving -Work with B2B platforms and websites -Operate and oversee the technology vendor data and software helping to ensure the integrity of our products -Oversee interactions between retail locations involving inventory movement and management to ensure accuracy as well as loss prevention -Plan, manage and execute physical inventory at retail locations -Assist with retail buying -Gained a lot of experience and knowledge with retail operations, EDI, and Ecommerce through on the job training and self-teaching

-Omega Sports is a local sporting goods retail store -Manager on Duty responsibilities- supervision, delegating jobs, customer satisfaction, register transactions -Opening and closing management duties- providing an efficient workspace and working logistics -Closing down the registers, checking batches, locking up the store -Typical sales associate responsibilities- helping customers, answering phone calls, transferring merchandise, stocking and keeping inventory -Praise from management for my organizational skills, knowledge base, micro-management, hard work, and customer service