Tim Metcalf: Channel Account Manager in Nashua, NH
Tim Metcalf
Channel Account Manager
Nashua | United States
Skills
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Interests
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Industries
Fishing
Run
Snow
Tech
Triathlon
Summary
Activity
Projects
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Work experience
Varonis
Channel Account Manager | 06/2020 - Current
New England and Upstate New York (remote)
• Work with focus channel partner's account managers within territory on Varonis product knowledge as well as identifying new customer opportunities
• Created and executed marketing events and campaigns designed to promote Varonis within the channel partners mindshare, with a goal of generating new pipeline and opportunities for the Varonis sales team
• Generated marketing communications for focus partners to use while promoting Varonis as a solution in customers cybersecurity portfolio
• Tasked with driving customer attendance to marketing events held monthly with focus partners
• Aligned Varonis sales representatives with their counterparts at in territory channel partners for knowledge share and opportunity creation.
• Reported weekly on new meetings and new opportunities created as well as monthly and quarterly revenue generated
Sophos
Channel Account Manager | 04/2019 - 06/2020
• As a Channel Account Manager with Sophos we are tasked with recruiting, onboarding and training new partners
• Generated marketing campaigns to promote Sophos within the channel partners for territory designed to drive pipeline growth
• Worked cybersecurity events within territory as Sophos liaison, speaking to partners and customers on technology and solutions
• Work with existing customers to perform health checks on existing products and up-sell to additional products in Sophos portfolio
• Assist active territory partners with sales opportunities by generating quotes and engaging with customers throughout the sales process from first meeting through close of opportunity
• Report active pipeline for Upstate New York territory weekly to management
• Team selling environment, working closing with a field counterpart, technical resource and a renewals representative to achieve both partner recruitment and monthly/quarterly revenue targets
Dell EMC
National Solutions Provider Data Center Sales Executive | 08/2018 - 04/2019
• On site resource at national partner reseller Connection to discover, drive and close opportunities for all products with Dell EMC storage and backup portfolio
• Worked with Northeast sales account managers for enablement on DellEMC storage and backup product line and portfolio
VMware, Connection Merrimack NH
Solution Specialist ISR | 08/2016 - 08/2018
• On site resource at national partner reseller Connection to discover, drive and close opportunities for all products within VMware portfolio
• Worked with 4 different geographic teams of 40 to 60 sales reps each, for both sales and enablement on VMware portfolio
• Solution specialist of the quarter recipient q4 2016 and q4 2017 for top sales
• Achievers club recipient for fiscal year 2017. Award for overall top performance for team nationwide
Verizon Wireless
General Manager/Assistant Manager | 08/2013 - 08/2016
Londonderry NH
• Coached sales representatives to achieve and surpass monthly key performance indicators determined by Verizon Wireless
• Handled day to day operations of a retail environment including interviewing new hires, disciplinary action when required, opening/closing premises and cash drawers and submitting deposits
• Handled customer escalations when necessary
• Inventory tracking monthly
• Directors cup recipient for best store in northeast market, April 2015
• Winners circle 2015 recipient. Award for best performance based off numbers throughout year.
Verizon Wireless
Retail Sales Representative | 08/2011 - 08/2013
• Achieved and surpassed monthly key performance indicators determined by Verizon Wireless
• Able to effectively position services to customers while maintaining high customer satisfaction
• Worked with management to better store procedures, merchandising and present new initiatives for increased personal knowledge of Verizon Wireless company core values and strategies
• Member of New England small to medium business core team designed to build stronger focus on SMB market sector
• Worked with various members of business to business channel and data team to improve the retail to business channel hand off process
Runner's Alley
Assistant Management | 08/2009 - 08/2011
• Daily duties included fitting clients with best possible options for running shoes and apparel
• Key holder responsible for opening and closing of the store including tracking opening and closing registers and deposits
• Assessed inventory tracking and discrepancies
• Placed special inventory orders from manufactures and venders when required
• Organized and coached 5k and half marathon training programs designed to earn company local recognition as well as enhance athletes abilities as runners
Education history
University of New Hampshire
B.A. in Communications | 2005 - 2009
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