Trevor Prukop: Production Administrator/Analyst and Contact Center Representative in Laguna Hills, CA

Uploading/ Verification of borrower documentation for home refinancing or purchasing of homes. I had the responsibility of ordering necessary services for loan application and processing flow. I would then calculate and analyze income to ensure potential clients met company guidelines and federal regulations for responsible lending and submit for certification. Call/Contact interested clients to educate and assist future Loan Depot customers in home refinancing or purchasing of homes. Led my team in production several times and could be counted on to think creatively to energize team.

Responsible for mapping, set up and organizing of club and special events. (Weddings, private parties, memorials, etc. Assisted club management by manning phones, setting up appointments and monthly billing statements. Customer service- client engagement to ensure the best client experience. Assisted wedding Coordinator to support and ensure success of the events.

Shipping, Receiving and personal delivery of products for clients. Contacting and managing of distributors Customer service- Delivery scheduling Inventory Mgmt- wholesale/ retail, markdowns, etc.