Vincent Cheng: Agent - Customs brokerage in Singapore, X1
Vincent Cheng
Agent - Customs brokerage
Singapore | SG
Skills
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Summary
Activity
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Work experience
Expeditors Singapore Pte Ltd
Agent - Customs brokerage | 01/2017 - Current
- handle shipment request from A-Z/ propose service solution to customer
- attend customer's queries on brokerage & customs compliance
- ensure license requirement fulfilled and screen thru trade docs to check on any potential trade violation for further escalation
- shipment KPI, building rapport & create SOP/handling process
Tradenet Services Pte. Ltd
Permit declaration officer (on-site) | 04/2015 - 12/2017
-prepare various type of permit based on cargo movement/scheme
- communicate customs compliance/competency agency requirement to customer
-working on-site and follow customer's daily procedure (K+N, Panalpina)
sub-cert, CO
Customer service specialist (on-site) | 10/2014 - 03/2015
Duration: October 2014 to March 2015
-on-site at Halliburton manufacturing site as customer key contact for shipment
-monitor operations shipping docs preparation, clearance
-truck sourcing, load plan, oversee loading/unloading
-handle service expectation and complaint
ADDITIONAL INFO
Education history
Liverpool John Moores University
Bachelor's Degree
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