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Walter Alvarez: Senior Account Service Representative in Torrance, CA

Walter Alvarez

Senior Account Service Representative
Torrance | United States
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HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary

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Activity
Projects

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Work experience
Image Skechers USA

Skechers USA

Senior Account Service Representative | 04/2021 - Current

• Main communication and support for large national Key Accounts • Build and maintain relationships with sales reps and buyers • Partner with various internal departments to ensure deliveries are processed accordingly
Image Skechers USA

Skechers USA

Corporate Consumer Affairs Representative | 04/2019 - 04/2021

• Train incoming associates to reply to consumer inquiries received in a high-volume environment via social media, chat, email, and phone. • Provide monthly feedback to upper management regarding incoming consumer contacts and recommendations on how to improve moving forward. • Maintain customer relation management software/databases for e-commerce and retail divisions.
Image Tyler Barnett Public Relations

Tyler Barnett Public Relations

Intern - Public Relations Coordinator/Media Relations | 02/2018 - 05/2018

• Assisted and implemented PR strategies for various accounts. • Executed and distributed media pitches to major outlets, bloggers, and influencers • Compiled and tracked end media reports reports daily for all clients
Image Versace

Versace

Sales Associate | 03/2012 - 12/2017

• Regularly exceed individual store sales goals (+$1.25 million annually) • Developed new clientele base • Collaborated with store operations and visuals department to ensure boutique integrity
Image Blend LA

Blend LA

Intern - Social Media Coordinator/Copywriter | 06/2016 - 08/2016

• Worked with a team of interns to create a website which showcased top restaurants and experiences in downtown Los Angeles • Created copy for individual restaurant locations featuring their unique experiences and cuisines • Managed social media accounts to help create a voice for the website/brand
Education history
Image California State University Dominguez Hills

California State University Dominguez Hills

Bachelor of Arts | 2016 - 2018

Image Los Angeles Harbor College

Los Angeles Harbor College

Associate of Arts | 2012 - 2016

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1501 Lincoln Blvd.#1014 Venice, CA. 90291