Walter Alvarez: Senior Account Service Representative in Torrance, CA
Walter Alvarez
Senior Account Service Representative
Torrance | United States
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Activity
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Work experience

Skechers USA
Senior Account Service Representative | 04/2021 - Current
• Main communication and support for large national Key Accounts
• Build and maintain relationships with sales reps and buyers
• Partner with various internal departments to ensure deliveries are processed accordingly

Skechers USA
Corporate Consumer Affairs Representative | 04/2019 - 04/2021
• Train incoming associates to reply to consumer inquiries received in a high-volume environment via social media, chat, email, and phone.
• Provide monthly feedback to upper management regarding incoming consumer contacts and recommendations on how to improve moving forward.
• Maintain customer relation management software/databases for e-commerce and retail divisions.
Tyler Barnett Public Relations
Intern - Public Relations Coordinator/Media Relations | 02/2018 - 05/2018
• Assisted and implemented PR strategies for various accounts.
• Executed and distributed media pitches to major outlets, bloggers, and influencers
• Compiled and tracked end media reports reports daily for all clients
Versace
Sales Associate | 03/2012 - 12/2017
• Regularly exceed individual store sales goals (+$1.25 million annually)
• Developed new clientele base
• Collaborated with store operations and visuals department to ensure boutique integrity
Blend LA
Intern - Social Media Coordinator/Copywriter | 06/2016 - 08/2016
• Worked with a team of interns to create a website which showcased top restaurants and experiences in downtown Los Angeles
• Created copy for individual restaurant locations featuring their unique experiences and cuisines
• Managed social media accounts to help create a voice for the website/brand
Education history
California State University Dominguez Hills
Bachelor of Arts | 2016 - 2018
Los Angeles Harbor College
Associate of Arts | 2012 - 2016
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