Yeeny Tran: Marketing Specialist in San Diego, CA

? Ran all social media sites and have a deep understanding of the audiences on each of the social media platforms ? Ran Facebook campaigns and optimized it for cost effectiveness ? Analyze digital content, i.e.; Facebook, Google Analytics, SEO ? Experience in Tik Tok, Youtube, Facebook, Instagram, Snapchat, and Reddit ? Lead Cross-Functional Teams in marketing meetings ? Built a 5 year social calendar for 2021-2026 that includes filming and scripting ideas to generate revenue for Eevelle, what to expect moving forward in the social world, brand ideas, brand awareness, etc. ? Delivered KPI's, driving sales and focusing on customer service and collaboration ? Managed CRM and marketing automation platforms ? Proficient with Microsoft and Outlook ? Experience in videography and editing ? Experienced in excel and pulling data from multiple social channels ? Daily reports in reporting and analytics for performance marketing (i.e. in daily spending, impressions, clicks, spend, revenue, Google Analytics, and ROAS)

Created a new platform through Salesforce for their company; including Cross Country's online site, Instagram, and Facebook ? Budgeted for events, report on spend, and pull data from campaigns launching Cross Country Team Events ? Managed cases in CRM through Salesforce (i.e. complaints, questions) ? Communicated with the head marketing corporate to conduct new material bringing in more customers ? Set up digital event platforms to have our team hang outs, meet and greets, and hold virtual events ? Experience in customer service; taking calls and answering questions in a professional manner while working front desk University of California, Riverside- Head Marketing Association ? Lead Cross-Functional teams ? Ran their social media accounts; Tik Tok, Instagram, Twitter, Youtube channel ? Marketing content for UCR's events including graduation, sports events, and club activities ? Filming and Editing for their Youtube Content through Adobe ? Ensuring that all customers receive a response in a timely manner ? Organizing a structured plan to execute every week bringing in more and more students every year to join our community and attend UCR University of California, Riverside - Student Facilitator ? Helps underprivileged individuals develop hard and soft skills ? Collaborates as a team with other coworkers to provide a better service to patrons, understanding their wants and needs; providing customer service ? Leads events and activities that require improvisation as well as critical thinking, building relationships with our customers.