Yeng Xiong: COMMUNITY MANAGER in Oakland, CA
Yeng Xiong
COMMUNITY MANAGER
Oakland | United States
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Summary
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Work experience
ACTION PROPERTY MANAGEMENT
COMMUNITY MANAGER | 11/2019 - Current
• Manages homeowners' associations in which they are mid/high-rise buildings, and ranges from 40 units to 190 units.
• Manages and scope out multiple projects to third-party vendors to ensure full compliance with the Federal, State, and City's Code to accomplish daily/weekly/monthly workflow and requested project success.
• Identify opportunities to improve operation of the building for residents' enjoyment.
• Responsible for understanding invoices for AR/AP by processing code and authorizing payments from multiple fund
accounts base on the project
• Preparing agenda, and creating and understanding the Directors' Report with materials such as minutes, management
and maintenance reports, vendor's proposals for requested projects, financials and members delinquent reports
• Drafting and recommend resolutions to the board of directors' base on the need of their association and buildings
• Understanding Davis Sterling's Codes and new federal/state Code effecting Homeowners Association
• Help establish goals and work with multiple stakeholders (i.e. board members, committees) for executing, measuring
progress, and reporting results.
• Work closely with Attorney Firms on Construction Defect Litigations by assisting the attorney and their experts with on-site access and presenting reports to the board of directors and members of the association
REGENCY PROPERTY MANAGEMENT
COMMUNITY ASSISTANT | 06/2018 - 11/2019
• Managed hectic and complex calendar for the Executive Director and supports for day-to-day operation of the corporate office by conducting new hire and on-going staff training
• Coordinated internal and external meetings for Executive Directors and properties managers
• Managed 10 homeowner's association properties, which ranges from 14-Condos to 145 single-family homes
• Audited financial reports for leasing portfolio accounts by ensuring that all AR/AP are correct, and vendors are
receiving payments in a timely manner
• Executed projects for both in-office and on-site staff, leasing department projects, and homeowner's association
departments projects
• Reviewed staff performances, and establish protocol and procedures for effective and efficient operation
• Processed violation and hearing notices with provision from Association's Governing Documents such as the CC&R,
Bylaws, and House Rules
• Processed estimate and final disposition for leasing tenants
• Provided phone, email, and office coverage for the Executive Director when she is in meeting or out of the office
• Assisted the corporate team and staff by providing IT support and training
Additional work experiences upon request -
Education history
CALIFORNIA STATE UNIVERSTIY
BACHELOR OF ARTS | 2015 - 2018
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