Aarsh Desai: in Laguna Hills, CA

Responsible for collections and payment processing for a national tax resolution company. • Reduced collection arrears by over 20% by implementing prioritized client calling strategy based on their payments history. • Enabled the management to understand the collection arrears pattern and helped them in making important decisions regarding collections policies by submission of daily discrepancy report. • Increased collections by over $200K by adopting aggressive calling strategy and rescheduling missed payments from over 800 clients.

Served as a contractor, handling collections, at an educational publication company and a retail company. Also generated sales and discrepancy reports for the management team. • Reduced average collection period from 30 to 20 days per client by creating alternative payment plans and providing discount incentives to the debtors. • Collaborated with the management team to design effective sales and collections policies by generating sales and discrepancy reports for every individual client on a weekly, monthly and 6 month basis. • Maintained up to date client information and records by regularly updating information in the company ERP software

Managed a team of 5-6 members for audit projects and assisted the Financial Controller of a CPA firm with over 500 clients, prepare and submit financial reports and income tax statements to the Income Tax Department of India. • Increased new client projects by 10% through team collaboration and overtime hours during tax season. • Earned company wide recognition by winning ‘Best Employee of the Month’ award from the Controller for 3 consecutive months. • Coached and mentored employees and interns in Tally ERP program, explained auditing and accounting principles, and designed effective performance strategies. • Appointed as Team Lead to head various audit projects for key company clients