Alena Rumiantceva: in Los Angeles, CA

• Manage all aspects of international trade from origin to destination • Perform audits to review logistics processes and prepare weekly activity/accounting reports • Build and maintain relationships with various freight forwarders and logistics vendors • Research on lost shipments, resolve customs issues and analyze logistic metrics

• Manage clients database and transaction management system • Work with Saleforce and input all information in MLS. • Manage marketing campaigns and advertising and oversee all aspects of seller transactions

• Generate detailed tracking reports and weekly cost analysis • Responsible for monthly reporting, shipment history, analysis, and problem solving under tight deadlines • Analyze and present statistical information on tracking shipments

• Transmit information to customers, answer the phone, update appointments • Record details of inquiries, comments and complains and the action taken • Provide front-desk support and resolve any customers concerns

• Prepared, maintained, generated, processed essential documents and records • Coordinated travel arrangements and hotel accommodations • Managed schedule and calendar, phone and email correspondence • Created expenses and tracking reports and managed bank deposits LEADERSHIP EXPERIENCE

Awarded Champion of Russian competition in an individual races May 2004, June 2005