Alison Riordan: Escrow Assistant in Seal Beach, CA

• Provide administrative and executive support for escrow officers. • Prepare, assemble and deliver escrow documents for clients and real estate agents. • Order title reports, home protection plans and pay off demands from various companies. • Interpret monetary agreements and facilitate with handling of funds. • Prepare escrow instructions and loan documents for clients. • Review and analyze preliminary reports and title insurance.

• Operated in conjunction with all functional areas of Adventures by Disney in the daily management of an assigned group of itineraries. • Managed trip capacities and ensured that reservations and room configuration needs were synchronized with vendor supplies. • Supported Trip Operations Manager as appropriate in supplier negotiations, contracting and communication. • Managed equipment, supplies and budget for each itinerary. • Summarized Guest and Guide feedback for management and executive reporting. • Assisted in the development and delivery of Marketing, Travel Services and Operations. • Participated in the development of new itineraries and destinations including research and sourcing of third-party vendors including hotels, restaurants and attractions. • Supported the Operations team which included: assisting Adventure Guides in destinations, coordinating training sessions, preparing and distributing trip related documents, booking Guide travel, submitting Guide labor hours, and entering Guides travel and expenses in SAP. • Participated in the development of new destinations and itineraries including researching and sourcing locations for hotel, food and beverage and experiential opportunities. • Assisted Trip Operations Manager in preparing documents, supplies and equipment for field training.

• Serve guests food and beverages while making sure they have an excellent dining experience. • Obtained high status as a Section 1 “top” server. • Certified California “Food Handler” • Frequently assist colleagues during rush period to facilitate and promote teamwork. • Elevate guests satisfaction by investigating and accommodating their dietary needs while interacting to ensure they are enjoying their meals. • Effectively up-sell appetizers, specialty beverages, and desserts to increase guest check averages. • Appropriately resolve various guest complaints in a timely manner. • Acquired great knowledge of the menu and was capable of explaining how various menu items were prepared, the ingredients involved, and cooking methods. • Proficiency collect payments and balance transactions with receipts.

• Assisted Vice President of Communications with daily tasks. • Sat in on press conferences with Fox Sports East division and took notes for VP. • Worked in Research and Data department dealing with the Nielsen ratings system. • Accurately edited press releases for NFL, MLB and Fox Sports 1. • Assisted Public Relations department with putting together footage for FOX charities. • Helped design website layout for Fox charities. • Worked with foundations such as Johns Hopkins, Feeding America and Stomp Out Bullying with media information and press releases. • Promptly sent pictures and data to Fox talent on request. • Helped facilitate and organize the renovation of new MLB website.