Alison Riordan: Escrow Assistant in Seal Beach, CA
Alison Riordan
Escrow Assistant
Seal Beach | United States
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Work experience
Talbrook II Escrow Corp.
Escrow Assistant | 08/2014 - Current
• Provide administrative and executive support for escrow officers.
• Prepare, assemble and deliver escrow documents for clients and real estate agents.
• Order title reports, home protection plans and pay off demands from various companies.
• Interpret monetary agreements and facilitate with handling of funds.
• Prepare escrow instructions and loan documents for clients.
• Review and analyze preliminary reports and title insurance.
The Walt Disney Company
Trip Manager | 03/2014 - 08/2014
• Operated in conjunction with all functional areas of Adventures by Disney in the daily management of an assigned group of itineraries.
• Managed trip capacities and ensured that reservations and room configuration needs were synchronized with vendor supplies.
• Supported Trip Operations Manager as appropriate in supplier negotiations, contracting and communication.
• Managed equipment, supplies and budget for each itinerary.
• Summarized Guest and Guide feedback for management and executive reporting.
• Assisted in the development and delivery of Marketing, Travel Services and Operations.
• Participated in the development of new itineraries and destinations including research and sourcing of third-party vendors including hotels, restaurants and attractions.
• Supported the Operations team which included: assisting Adventure Guides in destinations, coordinating training sessions, preparing and distributing trip related documents, booking Guide travel, submitting Guide labor hours, and entering Guides travel and expenses in SAP.
• Participated in the development of new destinations and itineraries including researching and sourcing locations for hotel, food and beverage and experiential opportunities.
• Assisted Trip Operations Manager in preparing documents, supplies and equipment for field training.
Islands Restaurants
Server | 11/2007 - 02/2014
• Serve guests food and beverages while making sure they have an excellent dining experience.
• Obtained high status as a Section 1 “top” server.
• Certified California “Food Handler”
• Frequently assist colleagues during rush period to facilitate and promote teamwork.
• Elevate guests satisfaction by investigating and accommodating their dietary needs while interacting to ensure they are enjoying their meals.
• Effectively up-sell appetizers, specialty beverages, and desserts to increase guest check averages.
• Appropriately resolve various guest complaints in a timely manner.
• Acquired great knowledge of the menu and was capable of explaining how various menu items were prepared, the ingredients involved, and cooking methods.
• Proficiency collect payments and balance transactions with receipts.
FOX Sports
Intern - Sports Media | 01/2013 - 05/2013
• Assisted Vice President of Communications with daily tasks.
• Sat in on press conferences with Fox Sports East division and took notes for VP.
• Worked in Research and Data department dealing with the Nielsen ratings system.
• Accurately edited press releases for NFL, MLB and Fox Sports 1.
• Assisted Public Relations department with putting together footage for FOX charities.
• Helped design website layout for Fox charities.
• Worked with foundations such as Johns Hopkins, Feeding America and Stomp Out Bullying with media information and press releases.
• Promptly sent pictures and data to Fox talent on request.
• Helped facilitate and organize the renovation of new MLB website.
Education history
California State University-Long Beach
Bachelors | 2008 - 2013
Los Alamitos High School
| 2004 - 2008
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