Alyssa Augustine: Sales Associate - Clothing in Phoenix, AZ
Alyssa Augustine

Sales Associate - Clothing
Phoenix | United States
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Summary
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Work experience

REI (Recreational Equipment Inc)
Sales Associate - Clothing | 05/2019 - Current
-Gain high level of knowledge in technical material development, unique features and benefits of soft goods products
-Assist customers with outfittings for outdoor adventures & travels, both domestic & international
- Familiarize and study leading outdoor industry brand's market placement to provide customers appropriate product knowledge
Goldbug Inc
Technical Designer - Travel Goods & Accessories (Freelance) | 05/2018 - 04/2019
-Designed & developed goods & accessories for the travel category including: soft shell baby carriers, children’s harnesses, backpacks, shopping cart covers & after market car seat accessories (seat protectors, car seat liners, strap covers, headsupports)
-3D modeled & rendered silicone & plastic products including pacifier holder, shopping cart snack tray & snack cup
-Evaluated & communicated with factories & production team on all samples from 1st development to top of production
Goldbug Inc
Technical Design Manager & Product Developer | 02/2017 - 05/2018
-Managed Technical Design team to develop, review & evaluate high liability product (soft & hard goods) in the newborn, infant, toddler accessories, hosiery, shoes & cut & sew travel goods markets from creation to production
-Communicated cross-functionally & partnered with internal teams, including, product integrity/quality control, sales, design & merchandising; and with external customers such as Target & Wal-Mart technical teams
-Reviewed competitor & similar product patents to avoid product infringement
-Created & maintained construction & graded specifications for all product categories including owned & licensed brands
-Communicated approvals, rejections & changes with oversea vendors & factories
-Worked with design, merchandising, sales & production planning departments to implement cohesive & on time development calendars
Goldbug Inc
Technical Designer | 08/2015 - 02/2017
Goldbug Inc
Technical Design Assistant | 07/2014 - 08/2015

Exxel Outdoors
Customer Service Representative | 04/2014 - 07/2014
-Assisted customers with defective outdoor products such as backpacks, tents & apparel & ensured positive outcomes
-Successfully navigated inventory management software (EBA) to order & return/exchange merchandise
-Expanded knowledge of the outdoor industry & outdoor products
Education history
Arizona State University
Master of Science | 2017 - 2021
Oklahoma State University
Bachelor of Science | 2009 - 2013
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