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Customer Service Specialist

Customer Service & Support

I am a recent graduate from  Sacramento State University with  a BA in Fashion Merchandising  and Design. I am currently  seeking either a customer service  position or design position.

-Assist in item set up for some accounts-UPCs, upload pictures, create item descriptions, etc. 
-Take on incoming calls regarding any products questions or issues. 
-Provide a weekly inventory for all Sales Reps. 
-Manage customer transactions including order entry, RMA entry, credit processing, etc. 
-Facilitate international shipments and customs documentation.
-Work with production department to provide customers with product availability updates. 
-Communicate issues to sales reps and work through resolutions 
-Work with allocation and trafficking teams to make sure orders ship complete and on time. 
-Works closely with large online retailers including: Amazon, Livewell Sports, Wayfair, ATG, Hayneedle, Unbeatable Sales, etc. and creates a relationship with the buyers in order to execute purchase orders in a timely manner.


Find out detailed information about Amber Croan, Customer Service Specialist in Vista, CA

Amber Croan: Customer Service Specialist in Vista, CA

Amber Croan

Keeper Sports Products

California State University Sacramento