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Caitlin Lugar: Professional Services Operations Coordinator in Capistrano Beach, CA

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Caitlin Lugar

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Professional Services Operations Coordinator
Capistrano Beach | United States
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Interests
Storytelling
Yoga
Camping
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Running
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Summary
Activity
Projects

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Work experience
Image Quest Software, Inc

Quest Software, Inc

Professional Services Operations Coordinator | 01/2014 - Current

- Provide consistent support by being proactive and meticulous - Streamline processes, identify and propose processes for existing gaps - Guide employees on back office processes and procedures - Intuitively read situations and personalities in order to tailor conversations and processes per each situation’s need - Global Incentive Awareness Program for online communities program manager (stretch assignment) o Manage project activities, meetings, and deliverables o Globally distributed branded swag for internal awareness o Planned and designed 5 ranks icons for online communities with Adobe CC Illustrator, plan to do 40 more achievement icons
Image Patrick Molloy's Sports Bar and Restaurant

Patrick Molloy's Sports Bar and Restaurant

PROMOTIONS MANAGER | 04/2013 - 06/2014

- Reimagined and created promotional materials for print and social media - Drove traffic with social media posts schedules with HootSuite.com - Reported on social media responses with HootSuite.com and Google Analytics - Developed and organized new events and promotions with management staff and vendors
Image Infrascale

Infrascale

PROMOTIONS PROJECT ASSISTANT | 04/2013 - 10/2013

- Freed marketing team’s time by auditing and verifying Salesforce.com campaign and contact data - Compiled technical industry press channel contacts for future product PR - Helped capture client data by creating sign-up forms for orientations and trainings via Act-On.com
Education history
Image Hobart and William Smith Colleges

Hobart and William Smith Colleges

Bachelor of Arts | 2006 - 2010

Image KELLER SCHOOL OF MANAGEMENT

KELLER SCHOOL OF MANAGEMENT

Masters in Business Administration | 2012 - 2014

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1501 Lincoln Blvd.#1014 Venice, CA. 90291