Cammie Lund: Customer Service Manager in Erda, UT
Cammie Lund
Customer Service Manager
Erda | United States
Skills
No information
Interests
Baseball
I love going to my kids sports activities (soccer
Dance). i am learning to play golf and love playing softball (and watching too). i love to travel
Even if it is small quick trips close to home. i enjoy reading
Playing the piano/organ and going to social events.
Industries
Fashion
Summary
Activity
Projects
No information
Work experience
DownEast Outfitters
Customer Service Manager | 02/2012 - Current
?Manage inbound call center for customer service for DownEast Outfitters. Customer service for our online/web customers as well as our brick and mortar stores
?Oversee the return/exchange process for our online/web sales
?Oversee staffing for customer service and retail store located at our corporate office
?Manage the customer service email and Facebook Messages
?Process all clothing orders for our marketing teams and blog teams
Farm Bureau
Insurance Agent | 07/2011 - 02/2012
Sell insurance to customers in the area of property, casualty and life insurance. Offer financial planning.
United Parcel Service
Customer Service Supervisor | 10/1993 - 08/2011
Supervisor in the Customer Service call center. I managed teams of employees from 10-50. I conducted training for new hires. Worked with agents in call control, call efficiency, and call quality. I worked with staffing to maintain good balance of available agents and customer satisfaction.
Stay at home mom
Full Time Student | 08/2009 - 07/2011
Full-Time student earning my Associate Degree.
Education history
Columbia College
Associates Degree | 2008 - 2010
Columbia College
Bachelors | 2012 - Present
Connections
Companies (0)
No information