Chad Klein: Product Manager in Snoqualmie Pass, WA
Chad Klein
Product Manager
Snoqualmie Pass | United States
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Summary
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Work experience
Socrata
Product Manager | 08/2018 - Current
Zonar Systems
Product Manager | 06/2017 - 07/2018
Guide and manage Zonar’s data services efforts and cloud technologies
• Provide short and long term product roadmaps, assess revenue opportunity,
and manage the product backlog throughout the product development lifecycle
• Migrate enterprise data infrastructure from on-premise systems to event
streaming architecture on cloud platforms
• Drive development and implement technologies to enable dependent cross
functional product teams while streamlining current technologies
• Work with internal and external stakeholders to gather product requirements
• Define metrics to inform product planning and prioritization using analysis and
optimization tools
• Drive optimization and process improvements between product design,
architecture, IT, project management, and development teams
Zonar Systems
Solutions Manager | 02/2015 - 06/2017
• Guide and manage Zonar’s data services efforts and cloud technologies
• Design and develop custom solutions to address customer needs as identified
by the sales and professional services teams
• Partner with customers to gather and understand product requirements and
develop products in collaboration with architecture and development teams
• Participate in development of new products, modification of current products,
and termination of ineffective products
• Provide product roadmaps, assess revenue opportunity, and manage the
product backlog throughout the product development lifecycle
• Coordinate and develop custom integrations between the Zonar Platform and 3rd
party software using APIs and cloud platform technology
• Collaborate with cross functional teams to identify, research, report, and resolution
of product issues
Here Maps
Geographic Analyst II | 08/2013 - 02/2015
• Create and maintain digital maps database for the Northwestern United States
• Plan and perform field data collection using several different GPS tools
• Coordinate geocoding projects with overseas production offices and serve as a subject matter expert
• Develop and maintain relationships with local government and private organizations to acquire and integrate external map source data
• Pilot specialty projects on a regional scale to be rolled out globally
• Utilize Python and SQL to query and manipulate large spatial databases
• Effectively plan and schedule work to meet strict deadlines with strict quality requirements
Visual Data Specialist | 06/2012 - 08/2013
Create and edit maps to be used as a part of the Google Maps products including mobile and browser based navigation and spatial information. Create vector data that accurately represents the ground truth using a number of resources. Adhere to mapping policy and perform quality control checks on data created by other data specialists. Make critical decisions as to how the physical landscape, road networks, and buildings should be represented on the map. Use an aesthetic eye and follow cartographic policies and procedures to create a visually appealing map on the front-end presentation. Accurately designate traffic rules to roads and intersections to properly route users to their destination.
- Required understanding of cartography and aerial photo interpretation
- Use of a creative eye to create visually appealing maps
- Use SQL servers to analyze productivity and quality data and metrics
- Work with a number of deadlines while cooperating with other specialists
- Efficiency with the m
Montana Whitewater
Assistant Zipline Manager | 06/2010 - 06/2012
Guide guests of the Yellowstone Zipline through a 2-4 hour canopy tours. Major
focus on maintaining safety of the guides and guests throughout the entire tour, while
making sure everyone enjoys the experience. Communicate safe practices while on tour
and demonstrate proper techniques. Maintain gear to ensure maximum safety and
prevent any injury to the guides and guests. Schedule employees, book tours, and
assist checking in guests.
- Required a strong focus on safety at all times
- Customer service and interpersonal skills required to keep all guests
comfortable during what can be a fearful exciting experience
Integrity Sales Associates
Sales Representative | 09/2010 - 04/2012
Wholesale sales of a number of brands in the Northwest including: Spyder, Gramicci,
Klint Skis, Eurosocks, Bula, Twist, Kiss My Face, Colorado Clothing, and Soybu. Travel
to accounts to maintain relationship and increase sales. Attend trade shows to promote
and sell product to store buyers. Organize and support marketing events in the territory
including Rail Jams, local trade shows, large sales events, and movie premiers in
conjunction with local ski resorts and retailers. Assist ski teams in designing and
ordering custom uniforms for racing. Facilitate all of the ordering process including
account setup and credit application, placing orders, confirming shipments, and following
up with fill-in orders. Travel to local retailers to train sales team on product features and
sales tactics.
- Required self-motivated work with superior customer service skills
- Maintain relationships with buyers to increase sales
- Market and grow brands within the territory
- Maintain the highest level of
Helly Hansen Bozeman
Store Manager | 09/2005 - 08/2010
Manage all aspects of operations at the store including employee management,
hiring, training and scheduling. Maintain inventory and place all pre-season orders as
well as special orders. Analyze sales performance of individual employees, as well as
performance of the store as a whole and reported to the owner of the store. Maintain a
web site and controlled inventory on the web site, completed orders, and assisted in web
design. Organize promotional events including rail jams, ski movie premiers, and on
campus promotions at Montana State University. Oversee advertising campaigns for the
store including print and television ads. Assist in bookkeeping process, including
entering invoices and paying vendors. Facilitate technical support on both PC and Mac
based systems used in the 3 affiliated Helly Hansen stores
- Required customer service skills and success in sales
- Management skills and buying success
- Web design and online retail service
- Computer troubleshooting and repair skill
Red Bull North America
Student Brand Manager | 05/2006 - 05/2008
Organize and implement several marketing strategies on and around the Montana State University campus. Produce events and sponsor events for the students and faculty on campus. Create a unique brand image for Red Bull that was targeted at the campus population.
Education history
Montana State University
B.S. Earth Science | 2005 - 2011
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